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RMA request please


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My pc with TWIN2X2048-6400 (2 x 1GB sticks) does not boot into into windows, not even bios anymore when i have both sticks in, and in any combination of slots. But when i have the 1st stick of 1Gb on its own it boots fine, but when i swap with the 2nd stick it continues to have the booting problem. I can't even run memtest as it wont boot at all with the suspect bad stick in. I have tried to put the 2nd stick on its own into another system and doesn't boot but it just beeps.
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  • 4 weeks later...

Hi,

Since the time of your reply, i have tried sending RMA requests in and no reply. I have even sent in emails numerous times and still have not got a reply. My locale is Sydney Australia, so ringing in from work in a different time-zone is quite difficult. Help please, what are my alternatives?

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