madlan Posted May 15, 2007 Share Posted May 15, 2007 Hello. I have 2x2GB Dominator 8500C5D pairs. Pair 1 -One stick is fine, the other will ony work if the Voltage is set to 2.4 Pair 2 - One stick will not complete post at any settings, Hangs at EM64T CPU at boot screen. I replaced the motherboard thinking that was the problem. (EVGA 680i P28 BIOS) This system has not been overclocked, and ram voltage has always been 2.2V (Except when testing pair 1!) Thanks, Madlan. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 15, 2007 Corsair Employees Share Posted May 15, 2007 Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them. Link to comment Share on other sites More sharing options...
madlan Posted May 15, 2007 Author Share Posted May 15, 2007 Hi, I am in the UK, does this apply to me? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 15, 2007 Corsair Employees Share Posted May 15, 2007 yes but I suspect its not the memory from what you have posted. You can ask the reseller if they can test/replace them for you if you like. Link to comment Share on other sites More sharing options...
madlan Posted May 15, 2007 Author Share Posted May 15, 2007 I am 100% sure one dimm is faulty as it will not complete post at any voltage/freqency setting, I have tested it on two 680i motherboards. I will RMA the pair this one belongs too - the other pair seem fine at 2.3V (any problems long term with this voltage?) Could you explain why you think it is not the memory? Many thanks for your help RAM Guy. madlan. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 16, 2007 Corsair Employees Share Posted May 16, 2007 Yes that will Void the warranty (2.2 Volts Max for these modules) and why I suspect there might be some other problem, but lets try replacing them all. Link to comment Share on other sites More sharing options...
madlan Posted May 16, 2007 Author Share Posted May 16, 2007 Thanks for your help ram guy, will let you know how it goes. Just a note: Overclockers.co.uk (place of purchase) are listing these modules as 2.2-2.5v. http://www.overclockers.co.uk/productlist.php?groupid=701&catid=8&subid=817 Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 17, 2007 Corsair Employees Share Posted May 17, 2007 Thank you I will get them to correct that! And please let me know! Link to comment Share on other sites More sharing options...
madlan Posted May 29, 2007 Author Share Posted May 29, 2007 Hi again, I filled in the RMA form last time I posted, but was taken back to the corsair homepage, I have not had any emails or contact from them, did it not go through? I didn't want to fill it in again incase it did go through! Alan. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 29, 2007 Corsair Employees Share Posted May 29, 2007 It takes about 24-48 hours excluding weekends and holidays please either call our customer service at 888-222-4346 or 510-657-8747 and dial "0" or follow the link in my signature "If you have submitted the RMA using the on line form and have not got a reply!" Link to comment Share on other sites More sharing options...
madlan Posted June 13, 2007 Author Share Posted June 13, 2007 Sorry to bother you again, I have not had a reply, sent the spreadsheet to the address, no reply, also filled out the RMA online form. (Design seems to have changed!) Alan. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 13, 2007 Corsair Employees Share Posted June 13, 2007 Alan, Yes it did change please just call them and they will take care of you. Link to comment Share on other sites More sharing options...
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