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Quick question about my RMA


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Okay, I just received my RMA number yesterday for a bad stick of RAM that I have. I bought 2GB of Corsair XMS RAM about a year ago, and just last week one of the stick's died out and left my computer rebooting by itself and freezing randomly. Anyways, my question is, since only 1 stick died, do I have to send both sticks in? If so, I will not be able to access my PC until I receive my new RAM because I don't happen to have any extra memory laying around. If I could just send in the one stick that is fried that would make everything easier. Any help is appreciated.

 

Thanks :)

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Thanks for the help guys. Just got one more question. Let's say I only send in one stick, then once I receive my new stick of RAM, I send in the other stick from my original pair? Is it possible to do that? As sad as it sounds, I just don't want to go without my PC running for a week or so. I've already tried to borrow sticks of DDR from my friends but they all have just enough for their own systems.

 

Thanks again

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  • Corsair Employees
No I am sorry, if you do that the module will not match. I would suggest calling and talking to our customer service and see if there is any thing they can do to speed that up. 888-222-4346 or 510-657-8747 Ext "0"
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