BladE2k Posted April 24, 2007 Share Posted April 24, 2007 Hi, When trying to install any x64 Operating System (Vista / XP64 / W2k3), i had quite some problems with normal installation. Common error messages like 0x124 and 0xc9 weren't uncommon. Finally backtraced it to 1 of the 8 memory modules that showed errors in memtest86+, on bits 4 and 5 in a specific address range (around 7849.9MB). Errors were more than 1 bit, so ECC couldn't correct it sadly. Anyway, found the 'bad' memory module by trial and error after a few hours of memtest and found out the errors kept occuring on different banks as well, to exclude a defect on the mobo. Is this enough to setup an RMA request? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 25, 2007 Corsair Employees Share Posted April 25, 2007 Did you test the modules one set or one at a time with http://www.memtest.org to be sure? If you did then let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them or it. Link to comment Share on other sites More sharing options...
BladE2k Posted April 25, 2007 Author Share Posted April 25, 2007 Did you test the modules one set or one at a time with http://www.memtest.org to be sure? If you did then let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them or it. Hi, I've done several tests. I have cross-checked them over the available slots per CPU, also all one by one, i've made it pretty certain for myself to figure out the problem that caused me an headache for a day :) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 25, 2007 Corsair Employees Share Posted April 25, 2007 NP Please follow the link I Provided and we will replace them or it. Link to comment Share on other sites More sharing options...
BladE2k Posted April 25, 2007 Author Share Posted April 25, 2007 NP Please follow the link I Provided and we will replace them or it. Already did yesterday, but didn't get any reply yet. Thanks for looking into the matter! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 27, 2007 Corsair Employees Share Posted April 27, 2007 It will take 24-48 hours to get a reply excluding weekends and Holidays. If not please call them at 888-222-4346 Ext "0" or 510-657-8747 Ext "0". Link to comment Share on other sites More sharing options...
BladE2k Posted May 30, 2007 Author Share Posted May 30, 2007 Hi, I've sent the module on the 16th to Canada, but haven't received any response yet. The RMA # = 1004222. Is there any way to verify if it has been received? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 30, 2007 Corsair Employees Share Posted May 30, 2007 I am sorry we can no longer check RMA status in Tech Support; please call our customer service at 888-222-4346 or 510-657-8747 Ext “0” or send them an email (rma@corsairmemory.com) with your RMA# and ask them for the status! Link to comment Share on other sites More sharing options...
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