Zazabb Posted April 24, 2007 Share Posted April 24, 2007 Hi One of my trusty Voyagers just stopped working for no apparent reason. My other one works perfectly and they are identical 4GB units. The bad one's Blue LED doesn't even light up.... plugging in the other unit to the same system works fine. Have tried the bad one in several systems... same results. Can I please have an RMA pre-qualification number? Thank you! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 25, 2007 Corsair Employees Share Posted April 25, 2007 Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace them or it. Link to comment Share on other sites More sharing options...
Zazabb Posted April 25, 2007 Author Share Posted April 25, 2007 Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace them or it. Thank you very much. It asked when & where I bought it... it was last year about fall and either Fry's or MicroCenter... don't remember exactly. Hope that won't be an issue. Thanks again! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 27, 2007 Corsair Employees Share Posted April 27, 2007 Probably not just tell them your not sure. Link to comment Share on other sites More sharing options...
Zazabb Posted May 1, 2007 Author Share Posted May 1, 2007 It's been about 1 week since getting the approval to request an RMA, however I have not received an email from the RMA department with the number or instructions. Advise please. Thank you! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 2, 2007 Corsair Employees Share Posted May 2, 2007 Sorry about that please call them at 888-222-4346 Ext "0" or 510-657-8747 Ext "0". Link to comment Share on other sites More sharing options...
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