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CM2X1024-5400C4 (Defective Stick)


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I purchased a pair of CM2X1024-5400C4 about two or three months ago for a system I was building. The system had been working fine until two weeks ago when the user complained of random system crashes and programs failing. I attempted to reinstall the OS, but was unable to due to errors. I installed a new hard drive, but had the same problem. Finally I used memtest86+ v3.2 and immediately hundreds of errors appeared while running test #2. I tested the sticks individually and narrowed the problem down to one of the sticks.

 

Given the situation, I was hoping to get approved for an RMA. I also wanted to know if it would be recommended to replace both sticks or just the one.

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