Jump to content
Corsair Community

Flash Voyager 2GB Failure


x0psci

Recommended Posts

Hello,

 

I'm hoping I can get some help with my Flash Voyager 2GB flash drive. Untill recently, the drive was working on Linux, NetBSD, FreeBSD and Windows fine.

 

Whilst using the drive on FreeBSD 6.2 recently, the system crashed (due to a recurrent problem with the network card) whilst writing data to my drive.

 

After rebooting my system, I wasn't able to mount the drive. I proceeded to boot into windows and saw that the drive was now recognised as having a 'RAW Filesystem'.

 

I formatted the drive in windows (several times, trying both Fat and Fat32), and found that the drive could now be used fine on windows, FreeBSD and NetBSD.

 

Sadly, the drive doesn't work on Linux (and no modifications to the linux machine or linux kernel have been made since it was last working). Below some of the output of the 'dmesg' command after I plug in the flash drive on my linux machine:

 

usb 1-7: new high speed USB device using ehci_hcd and address 3
usb 1-7: configuration #1 chosen from 1 choice
hub 1-7:1.0: USB hub found
hub 1-7:1.0: 1 port detected
usb 1-7.1: new high speed USB device using ehci_hcd and address 4
usb 1-7.1: configuration #1 chosen from 1 choice
scsi0 : SCSI emulation for USB Mass Storage devices
usb-storage: device found at 4
usb-storage: waiting for device to settle before scanning
 Vendor: Corsair   Model: Flash Voyager     Rev: 1.00
 Type:   Direct-Access                      ANSI SCSI revision: 00
SCSI device sda: 4005888 512-byte hdwr sectors (2051 MB)
sda: Write Protect is off
sda: Mode Sense: 00 26 00 00
sda: assuming drive cache: write through
SCSI device sda: 4005888 512-byte hdwr sectors (2051 MB)
sda: Write Protect is off
sda: Mode Sense: 00 26 00 00
sda: assuming drive cache: write through
sda:<3>hub 1-7:1.0: cannot reset port 1 (err = -110)
hub 1-7:1.0: cannot reset port 1 (err = -71)
hub 1-7:1.0: cannot reset port 1 (err = -71)
hub 1-7:1.0: cannot reset port 1 (err = -71)
hub 1-7:1.0: cannot reset port 1 (err = -71)
hub 1-7:1.0: Cannot enable port 1.  Maybe the USB cable is bad?
hub 1-7:1.0: cannot disable port 1 (err = -71)
hub 1-7:1.0: cannot reset port 1 (err = -71)
hub 1-7:1.0: cannot reset port 1 (err = -71)
hub 1-7:1.0: cannot reset port 1 (err = -71)
hub 1-7:1.0: cannot reset port 1 (err = -71)
hub 1-7:1.0: cannot reset port 1 (err = -71)
hub 1-7:1.0: Cannot enable port 1.  Maybe the USB cable is bad?
hub 1-7:1.0: cannot disable port 1 (err = -71)
hub 1-7:1.0: cannot reset port 1 (err = -71)
hub 1-7:1.0: cannot reset port 1 (err = -71)
hub 1-7:1.0: cannot reset port 1 (err = -71)
hub 1-7:1.0: cannot reset port 1 (err = -71)
hub 1-7:1.0: cannot reset port 1 (err = -71)
hub 1-7:1.0: Cannot enable port 1.  Maybe the USB cable is bad?
hub 1-7:1.0: cannot disable port 1 (err = -71)
hub 1-7:1.0: cannot reset port 1 (err = -71)
hub 1-7:1.0: cannot reset port 1 (err = -71)
hub 1-7:1.0: cannot reset port 1 (err = -71)
hub 1-7:1.0: cannot reset port 1 (err = -71)
hub 1-7:1.0: cannot reset port 1 (err = -71)
hub 1-7:1.0: Cannot enable port 1.  Maybe the USB cable is bad?
hub 1-7:1.0: cannot disable port 1 (err = -71)
hub 1-7:1.0: cannot disable port 1 (err = -71)
sd 0:0:0:0: SCSI error: return code = 0x70000
end_request: I/O error, dev sda, sector 0
Buffer I/O error on device sda, logical block 0
hub 1-7:1.0: hub_port_status failed (err = -71)
sd 0:0:0:0: SCSI error: return code = 0x70000
end_request: I/O error, dev sda, sector 0
Buffer I/O error on device sda, logical block 0
unable to read partition table
sd 0:0:0:0: Attached scsi removable disk sda
sd 0:0:0:0: Attached scsi generic sg0 type 0
usb-storage: device scan complete

 

When I insert the drive, the blue light flickers, then goes off for a few seconds, then turns on again and stays on.

The light used to flicker, go off for a few seconds, then flicker again, and stay off untill you read the drive or write to it.

 

With linux being my primary workstation, it's imparitive that I get the drive working again, so if anyone would have advice as to how to fix it, I would appreciate it greatly. If any additional information is required, please don't hesitate to ask.

 

Thanks in advance,

Richard

Link to comment
Share on other sites

Thanks for the reply.

 

I have three systems, each of which multiboots WinXP, Linux and one of them also boots a couple of BSDs. Since I can (on all systems) use the usb drive from WinXP, and as I can use it in BSD as well, it mustn't be a problem with the systems themselves.

 

All the systems give the same errors in 'dmesg' when the disk is plugged in whilst running linux.

 

If anyone can help, I'd be grateful.

 

Regards,

Richard

Link to comment
Share on other sites

Hello,

 

Sorry for the lateness of my reply.

 

The Linux systems have always been able to mount this USB flash disk, and no modifications to them (software or hardware) have been made before or after the disk stopped working, so I'm quite sure it's not a problem with the OS.

 

Do you have any recommendations as to how I could fix the drive?

 

Thanks in advance,

Richard

Link to comment
Share on other sites

Hello,

 

I'm 99.9% sure that it's not a problem with Linux. With no changes having been made to the linux systems, the USB drive was working on them, and now it isnt. No changes have been made to the linux systems since the drive was last working on them.

 

The drive is working in XP, yes, but I believe the drive must have had the partition table mangled (or something to that effect) when the freebsd system crashed. I had to format it in XP to get it working on XP again (and it also happens to work on freeBSD).

 

Since the drive is said to be supported by linux (on the box), there must be something wrong with the data such as the partition tables on the drive.

 

Would you have any ideas on how to fix this?

 

If not, shall I proceed to contact Corsair to fix it on the warranty?

 

Regards,

Richard

Link to comment
Share on other sites

  • Corsair Employees

We can replace the drive but if it work's in one O.S. and not another how is that a problem with the drive?

Please use the On Line RMA Request Form and we will be happy to replace them or it.

 

I would try and format the drive in a Windows machine with this syntax from a command prompt:

Format (X:) /FS:FAT32 /U (X=the drive letter assigned to the Flash Voyager)

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...