macachia Posted April 20, 2007 Share Posted April 20, 2007 I would like to know my status for my RAM modules. Thanks ! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 20, 2007 Corsair Employees Share Posted April 20, 2007 I am sorry we can no longer check RMA status in Tech Support; please call our customer service at 888-222-4346 or 510-657-8747 Ext “0” or send them an email (rma@corsairmemory.com) with your RMA# and ask them for the status! Link to comment Share on other sites More sharing options...
macachia Posted May 23, 2007 Author Share Posted May 23, 2007 It's been a month now, sending over five e-mails to the mentioned address - no reply whatsoever. :mad: The funny thing is that the "delivery & read receipts" are being returned successfully. Is there a plan B? It's getting ridiculous. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 23, 2007 Corsair Employees Share Posted May 23, 2007 I have just spoke to the RMA Supervisor and asked them to contact you today. Please let me know if you do not hear from them in the next hour. Link to comment Share on other sites More sharing options...
macachia Posted May 24, 2007 Author Share Posted May 24, 2007 Hello RAM GUY - still nothing the email is macachia@waldonet.net.mt just in case they want to e-mail me directly thanks for the help Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 24, 2007 Corsair Employees Share Posted May 24, 2007 I have sent them another message and asked them to contact you TODAY! If you do not have an email in the next few hours please let me know ASAP. Link to comment Share on other sites More sharing options...
macachia Posted May 25, 2007 Author Share Posted May 25, 2007 Hi, still nothing. It has been 2-3months from the time I shipped the ram and arrived at Corsair. I can't understand what is happening with customer support. I would have been better off purchasing noname ram that work and if not bought 2-3 replacements at the same price of what I paid for Corsairs in the first place. I know this is not yur problem ramguy but please ask CC to contact me ASAP since this is getting out of hand. I have had a on functional pc for months now. thanks Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 25, 2007 Corsair Employees Share Posted May 25, 2007 I just spoke to the customer service manager and he has sent you an email and I asked him to send it again and CC it to me. Link to comment Share on other sites More sharing options...
macachia Posted May 26, 2007 Author Share Posted May 26, 2007 Thanks, I await the email Link to comment Share on other sites More sharing options...
macachia Posted May 28, 2007 Author Share Posted May 28, 2007 just for clarity, should I have received the email? thanks Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 29, 2007 Corsair Employees Share Posted May 29, 2007 Yes we have sent you several emails, you should call our customer service on the phone at 510-657-8747 or 888-222-4346 Ext "0" after 8:00 AM Pacific Time tomorrow and they can check your contact information. Link to comment Share on other sites More sharing options...
macachia Posted May 29, 2007 Author Share Posted May 29, 2007 Thank you. Would it be possible to forward the e-mail to matthew.cachia@gmail.com so that I will call tomorrow ? My ISP might be spam-filtering the emails with you. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 30, 2007 Corsair Employees Share Posted May 30, 2007 I have asked our customer service to contact you ASAP and CC me with any email they send to you. Link to comment Share on other sites More sharing options...
macachia Posted June 11, 2007 Author Share Posted June 11, 2007 Hello again. Good news - I received my replacement parts. They're working properly in my Shuttle. Thanks for your support. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 12, 2007 Corsair Employees Share Posted June 12, 2007 Great news and thank you for letting me know! Link to comment Share on other sites More sharing options...
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