Furious Posted April 16, 2007 Share Posted April 16, 2007 Hi, ive had a pair of TwinX-8500C5D-2GBkit for about 5months and recently one has started freezing up and failing to boot. It wont boot at all in dual channel or with a second pair of TwinX-8500C5D-2GBkit I have. I can get it to boot by itself only by running 533mhz with the loosest timings however it will still freeze on the way to loading windows. Ive checked all the voltages and this RAM stick was working perfectly for a fair period of time. The 2nd module of the pair works fine with my other pair and it works fine on its own. I was hoping to RMA this module here in Australia. Does Corsair have a RMA process for here? CM2X1024-8500C5D 064202024-2 = Serial # Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 16, 2007 Corsair Employees Share Posted April 16, 2007 Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them or it. Link to comment Share on other sites More sharing options...
Furious Posted April 16, 2007 Author Share Posted April 16, 2007 thanx Hey do I have to send both modules back together? Otherwise I wont have a matched pair anymore? Or should that not matter? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 16, 2007 Corsair Employees Share Posted April 16, 2007 Yes you should submit the RMA as one set and send the pair from the failing set! Link to comment Share on other sites More sharing options...
Furious Posted May 28, 2007 Author Share Posted May 28, 2007 Hi, i was wondering if you can tell me, if the corsair RMA department has recieved the RAM I shipped them. I sent them in about 5wks ago now, from Australia tho, so I guessed it would take atleast a couple of wks or so to get there. hoping they made it :p they were insured either way, but it just means more time without them :( Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 29, 2007 Corsair Employees Share Posted May 29, 2007 I am sorry we can nott check it for you in Tech Support, please call our customer service at 888-222-4346 or 510-657-8747 Ext "0" after 8:00 AM Pacific Time tomorrow! Link to comment Share on other sites More sharing options...
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