LittlBUGer Posted April 14, 2007 Share Posted April 14, 2007 Hello. I need to get a RMA for a memory module I bought on Sept. 5, 2006 from Newegg.com for a friend of mine. I bought two of these modules to help upgrade their old computer so they could have a good 1GB of RAM. Everything was great then and up until last week. They started having issues where the computer would sometimes turn on, sometimes not (meaning it wouldn't POST) and a lot of the time it would just randomly reboot while they were in Windows, or just freeze or something. So I went in and did everything I could think of. I reset the CMOS, checked the cabling and power source (both the power supply and the wall outlet/surge protector), used my Ultimate Boot CD 4 Windows to run anti-virus and anti-spyware tests, HD diagnostics, CPU diagnostics, chkdsk with recovery, etc, etc. I did everything except for think about the RAM. So this went on for a few hours one night before I gave up and headed home. I then went back tonight and finally found the problem after trying to run MemTest... one of the RAM modules was bad. Memtest failed about 3 seconds after starting and froze completely. So I took out one of the chips, and ever since then, all tests passed successfully, Prime 95 worked great with the stress test, and Windows was running perfectly. So, I think I've got enough evidence to say it was the RAM that was the problem. May I get an RMA please? What other information do you need? Thanks. :) Link to comment Share on other sites More sharing options...
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