NormFer Posted April 13, 2007 Share Posted April 13, 2007 Hi, I am a systems integrator. I personally purchased a set of 8500C5's. Installed into P5B Deluxe with E6300. I have issues with this dram. It performs correctly for a few days and then reboots with a blue-screen and no STOP designation of drivers, just Blue and Stop 0x00000.... The reboot will not restart. I have to remove the DRAM and reset the CMOS, then wait, re-install and set up again. I have tested another set of (different company) Micron D9GCT's. This issue does NOT repeat. Use it for a few weeks, no problems. Reset the CMOS, install the 8500C5's and the issues repeat. They do not fail on Memtest 86+ but Memtest is not the end-all in stability testing and I have been installing systems for 12 years. Please give me a ticket to send these strips back. Thanks Norm Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 13, 2007 Corsair Employees Share Posted April 13, 2007 What are the settings you have set for our modules and what is the part# of the other modules and at what setting are you running them? Link to comment Share on other sites More sharing options...
NormFer Posted April 13, 2007 Author Share Posted April 13, 2007 What are the settings you have set for our modules and what is the part# of the other modules and at what setting are you running them? When I set for 450FSB and 5-5-5-15 or 485FSB 5-6-6-18 this happens. If I wanted 800MHz DRAM I would have bought it. The other modules are of another company. They are also 8500C5's and are D9GCT's. They run the above easily. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 13, 2007 Corsair Employees Share Posted April 13, 2007 All of our XMS8500 and faster modules are based on the same Micron D9 IC. We can try and replace them if you like. Please use the On Line RMA Request Form and we will be happy to replace them or it. Link to comment Share on other sites More sharing options...
NormFer Posted April 13, 2007 Author Share Posted April 13, 2007 Thanks RamGuy. I appreciate the fast response. :) Edit: I filled in the form and ticket #. I was refreshed back to the website without recognition of the receipt. Is this normal? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 13, 2007 Corsair Employees Share Posted April 13, 2007 Yes that is normal, It will take 24-48 hours to get a reply excluding weekends and Holidays. If not please call them at 888-222-4346 Ext "0" or 510-657-8747 Ext "0". Link to comment Share on other sites More sharing options...
NormFer Posted April 13, 2007 Author Share Posted April 13, 2007 Thanks again. :) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 13, 2007 Corsair Employees Share Posted April 13, 2007 NP please let me know if you have any more questions! Link to comment Share on other sites More sharing options...
NormFer Posted April 21, 2007 Author Share Posted April 21, 2007 Yes that is normal, It will take 24-48 hours to get a reply excluding weekends and Holidays. I'm still waiting for a response. I prefer to respond via e-mail and not phone. Why is there not a ticket sent via e-mail responder to show that the post was actually received? This is a bit unprofessional isn't it? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 24, 2007 Corsair Employees Share Posted April 24, 2007 There is a new system in the works that will address that, but I am sorry you should call our customer service at 888-222-4346 and dial "0" or follow the link in my signature "If you have submitted the RMA using the on line form and have not got a reply!" Link to comment Share on other sites More sharing options...
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