savetheworld Posted April 12, 2007 Share Posted April 12, 2007 I purchased a TWIN2X2048-64000 2GB DDR-800 XMS@-6400 Xtreme kit from ZipZoomFly on 2/26/2007. The computer worked fine with this memory in it for about 3 weeks (nothing had been altered inside the case from the first time it was built). However, on April first while I was playing a video game and rendering from a 3D program the computer restarted itself. After it came back on my programs were corrupt along with Windows XP Pro. I attempted to repair and reinstall Windows multiple times with no success. I then attempted to install Windows with only one memory stick at a time. The first attempt was unsuccessful. The second attempt with the other memory stick was successful and the computer has been running problem free with only the one stick since then. I also attempted to start the already functioning computer with the stick that did not allow Windows to install and it only lets the computer turn on and attempt to boot up, but before it gets to turn on windows it restarts and repeats this cycle continuously. From these tests I believe that the problem is I have one memory stick that has stop functioning properly. Please let me know what I need to do to return these memory sticks. (If it's possible, return the malfunctioning one only since I will be in trouble without the computer, but I read you require the return in pairs) Here are the other components that make up the computer. -Asus P5B Deluxe P965 -Intel Core 2 Duo E6600 2.4 GHz -Asus EN7950GT -Antec 500W SmartPower Supply Thank you for you help. Mary Link to comment Share on other sites More sharing options...
Janizary Posted April 12, 2007 Share Posted April 12, 2007 Mary, Just one user to another: Take a look at the FAQ on the P5B series boards. You may need to boost the voltage on the RAM to 2.1v and change the precharge setting from 10 to 15(just went through this and saw your post). http://www.houseofhelp.com/forums/showthread.php?t=54932 Solved a serious issue with a set of TWIN2X2048-6400 for me (though it does not help me with the board the ram was actually intended to run in P5L-VM 1394...no voltage adjustments...) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 13, 2007 Corsair Employees Share Posted April 13, 2007 Has this issue been resolved? Please let me know, if it hasn't, let's get them both replaced. Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
savetheworld Posted April 14, 2007 Author Share Posted April 14, 2007 No, the memory does not work even with the voltage changed. I will get them replaced thank you. Link to comment Share on other sites More sharing options...
savetheworld Posted April 16, 2007 Author Share Posted April 16, 2007 Am I able to wait until May 15th 2007 to send these back? I need the computer at least to finish up the reset of the school year :(: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 16, 2007 Corsair Employees Share Posted April 16, 2007 Yes that should be no problem, but I would suggest calling our customer service to verify the number is still active, at 510-657-8747 or 888-222-4346 Ext."0". Link to comment Share on other sites More sharing options...
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