Think I got sent a bad replacement Memory.

[Pharox]

Ok here goes. This was my RMA #R217524 which took you guys over 2 months to send me my sticks back after no responses everytime I called. I finally got it taken care of here with the help of ram guy. So thank you for that.

 

Anyways, the probelm was with 2gig of twinx matched memory with leds. I have been get crashes left and right from mostly games but get blue screens as well sometimes.

 

I got the windows memory test thing and tested to see what ws going on. I have a back up 512 mem stick to test also.

 

Anyways I tested both 1gig sicks as well as the 512. One of the 1gig failed all the tests. So i tested it by itself and it failed all again. Then i test the 512 in the same slot and it passed all test. I then tested the other 1 gig stick and it passed all tests. I move the failing one to all 4 slots and it failed everytime.

 

I can only assume it has to be bad since the other sticks pass the tests in all slots. What should I do now.

 

My main problem is this is a paired set and I do not want to mail both back as I need my computer and it took you guys way to long to get stuff back.

 

I would prefer to send just the faulty stick back.

[RAM GUY]

If you can please call and ask for me and I will help you with this, but there are a few things from what you have posted that might suggest some other issue.

800-205-7657 and ask for Ram Guy.

 

But from what you have posted please make sure that you have the latest Bios and then load setup defaults and set the Dim Voltage to 2.1 volts and then set the timings manually to the tested settings for the specific module you have, and then test the module/modules one at a time with http://www.memtest.org! If you still get errors, please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure. In addition, with some MB's you have to disable legacy USB in the Bios when running any memory test.