8GB Voyager GT Vista Issue

[Willis]

I've read through the archive here and have not found anybody with the problem I have.

 

I have an 8GB Voyager GT and it is very fast and works 100% in Windows XP.

 

However, there is a small quirk when using the device with Vista. The first time I plug the device into a machine, it will fail installing/recognizing the USB Mass Storage Controller driver. At that point, if I remove the drive and re-insert it, it will work every time on that specific computer indefinatly. Problem is that it does this on EVERY SINGLE new Vista machine I use it with. I work in the PC Setup & Repair industry, so I use my flash drives all the time. This is not specific to certain Vista machines, it is on all of them. I have tried formatting the drive to FAT, FAT32, and NTFS, all have had the same results.

 

Anybody seen this issue before or have any advice?

 

Edit: Also, I am not using any encryption software or anything of that nature.

[RAM GUY]

Yes I have seen this reported before, but we have not been able to reproduce it in our lab. But if you just install the driver manually from //Windows/system32/Drivers it should install and run properly.

[Willis]

Well, it never even asks to install a driver, it just says it fails. As soon as I remove it and plug it back in, it will work with that machine indefinitely with no user intervention. My qualm with this is the amount of new and different machines I use the drive with.

[RAM GUY]

Then you can go to Device manager and find the device in Device manager and update the driver manually. But you have to be logged on as an administrator.