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RAM-Module tested as being bad


biscmal

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Dear Ram Guy/ support team,

I purchased a Corsair XMS2 DIMM Kit 2048MB CL4 in December 2006l, and one the modules turns now out to be defective. I tested it on 2 PCs, and each time, I can boot with the good part, whereas with the bad part, the screen remains black. Now I'd like to send this module back, and I have been told by my local reseller (VibuOnline.com) that I could get faster support by sending the modules directly to you.

I am now about to fill out the RMA Form, in order to proceed as fast as possible.

bisc

PS: Will I have to send the Package to the USA ?

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  • 1 month later...

Hi RAMGuy,

I got my replacements yesterday and they work fine ! Thx for the support :sunglasse

 

I just wondered if it was normal that I got back to single 1 GB modules because I sent in a 2GB kit with 2 * 1 GB modules. It wouldn't have shocked me too much, but I just wondered if it was ok to have one XMS2 v2.1 and one XMS2 v 1.2...

Best Regards,

bisc

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