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4GB Flash Voyager not recognised


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I just received the replacement 4gb thumb drive. This one has different problem: The drive is not recognised by computer. Have tried 6 computers (different systems) and have only managed to get drive momentarily recogised at best. Most common is message saying device in USB not recognised. The computer I use most is a Dell Notebook. The other computers were various brands of laptop and desktop. Please advise me how to proceed.
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