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HX520w power off when hit


SX86

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Hi, I bought a HX520w about a month ago and I just realized that when I (accidentally) hit my case, the power supply does a single clicking sound and turns off. I tried with a very very softer hit directly on the PSU and it does the same thing *click*, but does not power off. I don't think that it is build to prevent damage to the computer parts in case of a shock, but i do find it strange for such a high end PSU. I don't know what to do about that now...so i'm waiting for any answers

 

thanks

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  • Corsair Employees
Can you try and remove the MB and PSU from the case and set it on a desk or beck and see if you have the same issue. Just to make sure its not a grounding issue with your case. If you still get the same problem out of the system, please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it!
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