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Status of RMA R227393


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I'm just wondering the status of my RMA R227393... I have a ups tracking sheet that says it was delivered to you guys on the 16th of feb. I was under the impression that it should be shipped out or something within 3 days. Never-the-less i haven't even received a note saying that you guys received it or anything. Just wondering if i could get some information. Thanks in advance.
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