Othon1001 Posted January 26, 2007 Share Posted January 26, 2007 Hello I have a little problem with my new memory code 2G-400 twinx 2048 3200c2 MB: asus P4P800 Deluxe bios 1021 If I use memory alone there is no problem on my computer ( with modification BIOS for 2-3-3-6) But if i use twinx memory together ( in the blue connector on my MB and modify BIOS for 2-3-3-6 ) My MB detected dual channel 400 hz but i can't use winrar there is always a error but no on the same file exemple first use winrar for unrar error r01 second use winrar for unrar error r22 third use winrar for unrar error r05 but in reality there is no error on rar to r25 There is too a unexpected software error ( firefox , winword etc…. ) the message is error in memory Nobody have the same problem ? sorry for my english Link to comment Share on other sites More sharing options...
Wired Posted January 26, 2007 Share Posted January 26, 2007 So if you try one stick at a time in the same slot, no problem, correct? If so, try the other slot. If no problem, then it is the memory controller causing problem. Is your memory voltage set to 2.7x? Link to comment Share on other sites More sharing options...
Othon1001 Posted January 26, 2007 Author Share Posted January 26, 2007 New Test memory A serial 040129ab memory B serial 01021e21 memory slot 1 -> put in memory A no problem (2/3/3/6 voltage auto for DDR) memory slot 1 -> put in memory B no problem (2/3/3/6 voltage auto for DDR) memory slot 3 -> put in memory A no problem (2/3/3/6 voltage auto for DDR) memory slot 3 -> put in memory B no problem (2/3/3/6 voltage auto for DDR) -- if make memory slot 1 -> put in memory A (auto (3/3/3/8) voltage auto/2.65/2.75/2.85) and memory slot 3 -> put in memory B (auto (3/3/3/8) voltage auto/2.65/2.75/2.85) => Problem or memory slot 1 -> put in memory B (auto (3/3/3/8) voltage auto/2.65/2.75/2.85) and memory slot 3 -> put in memory A (auto (3/3/3/8) voltage auto/2.65/2.75/2.85) => Problem the same with 2/3/3/6 and auto/2.65/2.75/2.85 -- Is there a tool for testing the dual channel between 2 memory ? Perhaps there is a synchronizations problem. for the moment i use 2 memory pc 2700 512kb in the slot 1 and 3 and there is no problem. Thanks for the move in the good forum Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 27, 2007 Corsair Employee Share Posted January 27, 2007 Please set the Dim Voltage to 2.7X volts (+.2 Volts W/Giga-Byte) and then set the timings manually to the tested settings for the specific module you have, XMS2700C2 Cass 2-3-3-6 for example or if you have Value Select "BY SPD" and then test the module/'s one at a time with http://www.memtest.org! If you still get errors, please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure. Link to comment Share on other sites More sharing options...
Othon1001 Posted January 27, 2007 Author Share Posted January 27, 2007 Hello For my previous post ( New Test ) i use the corsair twinx2048-3200c2 now I'm trying with 2.75 volt and 2-3-3-6 if i use alone memory no problem with winrar ( is not only with winrar the other program crash with the memory error message but not always ) if i use together error crc with winrar. ( slot on motherboard first test slot 1 and slot 3 second test slot 2 and slot 4 ) Afflicted for my not very clear explanations Monday I will test with another mb ( if I find one ) Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 29, 2007 Corsair Employee Share Posted January 29, 2007 Please make sure that you have the latest bios version installed and load setup defaults and then set the memory voltage to 2.75 Volts and the tested setting and test them one at a time with http://www.memtest.org. Also what is te model of your PSU? Link to comment Share on other sites More sharing options...
Othon1001 Posted January 29, 2007 Author Share Posted January 29, 2007 Hello For my previous test i use Power Supply: Special 450W SmartPower 2.0 ATX12V v2.01 compliant Mb P4P800 deluxe bios 1021.006 the last Link to comment Share on other sites More sharing options...
Othon1001 Posted January 30, 2007 Author Share Posted January 30, 2007 The test Im trying on a other motherboard i have the same problem with winrar and par2 ( for the other process crash suddenly error memory message but no always) I thing there is a problem with synchronization dual channel for the test voltage 2.75 and 2-3-3-6 for cas etc... Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 31, 2007 Corsair Employee Share Posted January 31, 2007 Let's get it or them replaced, please use the On Line RMA Request Form and we will be happy to replace them or it. Link to comment Share on other sites More sharing options...
Othon1001 Posted February 17, 2007 Author Share Posted February 17, 2007 Last week i use this link (Sunday evening 02/11/2007) http://www.corsairmemory.com/main/rma_request.html. An on-line form can be found here. Complete the form, and submit it to Corsair. You will receive a response within 24 hours, usually sooner. But I still do not have an answer Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 18, 2007 Corsair Employee Share Posted February 18, 2007 Please either call our customer service at 888-222-4346 and dial "0" or follow the link in my signature "If you have submitted the RMA using the on line form and have not got a reply!" Our hours are from 8:30 AM to 5:30 PM Pacific Time Monday threw Friday excluding holidays. So call on Tuesday. Link to comment Share on other sites More sharing options...
Othon1001 Posted February 21, 2007 Author Share Posted February 21, 2007 HEllo Your link is dead :( I have send a new mail to Warranty@corsairmemory.com with rma_request.xls (sunday 18/02) Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 21, 2007 Corsair Employee Share Posted February 21, 2007 Link fixed, sorry! It takes about 24-48 hours excluding weekends and holidays please either call our customer service at 888-222-4346 and dial "0" or follow the link in my signature "If you have submitted the RMA using the on line form and have not got a reply!" Link to comment Share on other sites More sharing options...
Othon1001 Posted February 23, 2007 Author Share Posted February 23, 2007 Hello that's crazy : 1 . internet request (02/11) 2. mail request with rma_request.xls (02/18) 3. mail again with rma_request.xls (02/22) and nothing answer :( I live in belgium, i don't call USA just for a rma number .... What's the problem with the rma service ? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 23, 2007 Corsair Employee Share Posted February 23, 2007 Please send the request again and CC it to RamGuy@Corsairmemory,com and I will see it gets done, but you might check your spam filter if you have one! Link to comment Share on other sites More sharing options...
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