Woody352 Posted January 20, 2007 Share Posted January 20, 2007 I have a matched pair of twinx cmx1024-3200pt x2 for 2gb of ram, Last night computer frooze up and nothing would reset, I rebooted computer to find that I was not getting a post beep or any video. after trying a few things, I removed 1 of the memory sticks and the computer booted fine, How do I go about getting this broken memory stick replace by corsair seeing thats I have only had them for less then 1 year. I bought memory from outpost.com in Feb 2006 Thanks J.Woods Link to comment Share on other sites More sharing options...
Woody352 Posted January 23, 2007 Author Share Posted January 23, 2007 I need a answer please Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 23, 2007 Corsair Employees Share Posted January 23, 2007 Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them or it. Link to comment Share on other sites More sharing options...
Woody352 Posted January 24, 2007 Author Share Posted January 24, 2007 Whats my RMA number going to be and do I have to send back both sticks or just the bad 1, these where bought as a matched pair?? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 24, 2007 Corsair Employees Share Posted January 24, 2007 Please follow the directions I gave to submit the RMA request. And you should submit them as Twinx set and send both modules so they match. IE: Twinx2048-3200C2PT if that was what you ordered. Link to comment Share on other sites More sharing options...
Woody352 Posted January 31, 2007 Author Share Posted January 31, 2007 I did the rma form and have had no reply, can you help me please Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 31, 2007 Corsair Employees Share Posted January 31, 2007 Please either call our customer service at 888-222-4346 and dial "0" or follow the link in my signature "If you have submitted the RMA using the on line form and have not got a reply!" Link to comment Share on other sites More sharing options...
Woody352 Posted February 1, 2007 Author Share Posted February 1, 2007 Thanks for the info will try that Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 1, 2007 Corsair Employees Share Posted February 1, 2007 You should have a reply by now please let me know if you dont! Link to comment Share on other sites More sharing options...
Woody352 Posted February 10, 2007 Author Share Posted February 10, 2007 sent out today, I do have traking number and rma number thanks Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 12, 2007 Corsair Employees Share Posted February 12, 2007 You can send an email to rma@corsairmemory.com and ask them to check the status for you. Link to comment Share on other sites More sharing options...
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