DaveH Posted December 29, 2006 Share Posted December 29, 2006 Hello, I just got my 620HX psu today and after installing the mobo lights went up, and when I hit the power button the fans spun for a split second. Is my 620HX DOA? I'm positive the cables went in the right place as I reinstalled my old psu and it works perfictly. And also if I want to RMA this should I send it to Corsair or where I bought it from (Directcanada.com). Btw I have a pretty top of the line system so compatability shouldn't be a problem. Thanks, Dave. Edit: I have done the Paperclip test and the fan in the PSU spun for a split second as with the case fans previously... Will I need to pay for this to be RMA'd? And will it take long because I am a resident of Canada and I've ordered a couple things from the States a few times and the seem to take an undisirable amount of time to get from there to here probly due to customs... Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 30, 2006 Corsair Employees Share Posted December 30, 2006 Can you tell me the make and model of your MB and how is it configured? If you have not connected all the HDD there may not be enough draw to power it on! Link to comment Share on other sites More sharing options...
DaveH Posted December 30, 2006 Author Share Posted December 30, 2006 My motherboard is an EVGA Nforce 680i, I use 1 HDD 1 Nvidia 7950 GT and 2 cd drives which are connected to the power supply...and so far none of the power has been tweeked for something like overclocking. Link to comment Share on other sites More sharing options...
DaveH Posted December 31, 2006 Author Share Posted December 31, 2006 Can someone confirm if I have to pay for the shipping on an RMA or not? Link to comment Share on other sites More sharing options...
Wired Posted December 31, 2006 Share Posted December 31, 2006 generally, you pay shipping to corsair, they pay for shipping to you Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 2, 2007 Corsair Employees Share Posted January 2, 2007 Please call our Tech Support at 800-205-7657 and we will try to help you. Our hours are from 8:30 AM to 5:30 PM Pacific Time Monday Thru Friday excluding holidays. Link to comment Share on other sites More sharing options...
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