Jump to content
Corsair Community

Flash Voyager extremely slow


pepak

Recommended Posts

Hi!

 

I received a brand new Corsair Flash Voyager 4 GB as xmas gift. I have been playing on and off with it, and I am rather disappointed with its speed - according to the specs, it should manage up to 33 MB/s on reads and 16 MB/s on writes. While the read speed is as expected (at about 15 MB/s - I do have rather low expectations about speeds companies claim), the most I have seen is about 2.7 MB/s on writes - and that's sustained speed on long files. I tried the stick on four different computers and the write speeds ranged from 700 KB/s to 2.7 MB/s. All of the computers have Windows XP, USB 2.0 ports and all regularly manage at least 15 MB/s on my external USB harddrives. One of them was a clean install of the operating system.

 

So my question is: Under what conditions can I expect speeds at least remotely resembling those advertised? I specifically requested the Flash Voyager under the impression that it would be fast; as I said, I expected that the advertised speeds wouldn't be attainable, but I hoped for at least 50% of them.

Link to comment
Share on other sites

Well, HDTach only measures read speeds which I am quite content about. But it does agree with my real-life measurements on them (real-life: about 16 MB/s; HDTach - average 16.3 MB/s, burst 19.2 MB/s) so it should probably match real-life speeds for write, too.
Link to comment
Share on other sites

Hi,

 

I have a new Flash Voyager 1GB stick and I check then performanc on two PC one is W2K and then other Windows XP.

I copied (with Windows Explorer) 450 mb to then stick on the W2K 2 minutes 15 seconds on the XP above 6 minutes (I tested both with source network drive and source local drive), how can it be ?

(Hardware from then XP is much newer)

 

Best Regards

 

Frank

Link to comment
Share on other sites

Yes it is a complete directory with the same files.

Yes antivirus ETrust is running (on both stations) but I have test to disable it and no change.

At the XP-Station no other USB-Device is connected.

 

The directory contains 290 files and the most of them is little (under 1mb).

 

I have test it cause a colleg reports me that his stick (the same type) is so slow.

 

Best Regards

 

Frank

Link to comment
Share on other sites

  • Corsair Employees

Please try and format the drive from a command prompt with this syntax:

Format (X:) /FS:FAT32 /U (X=the drive letter assigned to the Flash Voyager)

If you still have problems, let’s get it replaced. Please use the RMA request found in TSXpress or follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it!

Link to comment
Share on other sites

I also have a problem with the flash voyager... i tested the 512 and 1gb with the same data on the same machine running the same software.

both sticks had a brand new fat32 primary partition the 1gb stick was way slower in copying reading etc....

 

 

what to do ? just sent the 1gb stick in and get it replaced?

can you link me the adress of a branch office in germany, please?

 

regards

Link to comment
Share on other sites

  • 2 weeks later...

I, like others, have been experiencing incredibly slow transfers. I have tried multiple machines (XP64 and XP32) with antivirus turned off and the results are the same. I have also tried multiple flash voyagers with the same results. I tried the syntax you recommended with no improvement. I tried the same test on another brand (though only 128MB stick) and if you blinked you'd miss the transfer was so fast.

 

But here is the interesting part. If I transfer a very large file then the transfer is very fast as expected. The problem appears to be that a zero byte file transfer takes about 1 second...as does a 5MB file. My test transfers around 200 small files and this takes approximately 5 minutes. So the problem has to do with file overhead somehow. I don't believe the parts themselves are bad.

Link to comment
Share on other sites

clroche

 

see another thread i started "Voyager 16GB performance issue" for comments and some performance metrics on single file versus multiple file transfers.....in a nutshell, there is HUGE overhead in the flash controller that effectively renders these things useless in practical terms for movements involving lots of small files. ram guy confirms in that thread that my measurements are about what Corsair would expect.

 

regards

john

Link to comment
Share on other sites

clroche

 

you got better performance on the 128MB other brand almost certainly because it was using a more efficient flash controller -- simple as that. the way ram guy phrased one of his responses suggests Corsair used a cheaper or less sophisticated (ie slower) controller at least partly to keep costs down. unfortunately, this has rendered the product unusable for me (and i believe for many others) -- i would rather have paid an extra $50 or so and had the speed (although to be fair i've no idea what a faster flash controller would cost) to render the capacity effective.

 

regards

john

Link to comment
Share on other sites

  • Corsair Employees

Yes but there is one aspect your missing, SLC technology limits the size to 4-8 Gig so thus one of the reasons to Move to MLC also when you look at the market in general every one is moving to MLC and I mean every one. We have to stay competitive in the market with like products.

We will release performance flash products with in the coming months to offer those who want performance rather then density or price. I do apologize for any inconvenience. But the market is forcing the trends here not us.

Link to comment
Share on other sites

  • 5 months later...

Hello,

 

I registered on the forum just to be able to post to this thread. I've recently aquired a Flash Voyager (8 GB) and I seem to have run into some awkward problems when using it under Vista: write speeds DO NOT exceed 7-800 kbps (!) while read performance is around 20 Mbps. (tested using single .avi - 700 MB file)

 

I should mention that under XP and Linux read-write performance is constantly soaring between 15 -25 Mbps in both read / write (reported by Total Commander) - as long as PCs are USB 2.0 compliant.

 

I've also tested on both the 32 bit and the 64 bit Vista, on multiple PC / notebook platforms, with the same results. All PC's have the USB set to "Hi Speed" - 480 Mbps in their BIOS.

 

Moreover, when booting the same machine under Linux with a Live CD, the Voyager works at nominal speeds.

 

As far as I can tell, there must be something weird going on with the drive settings unde Vista, I just don't know what exactly.

 

So If you can help, I'd really appreciate it.

 

P.S. Sorry for the lengthy explanation, but I had to clarify.

Link to comment
Share on other sites

  • Corsair Employees

Just for experiment try formatting the Drive with NTFS and then try the same test again. I am not sure if Linux will see NTFS but if it will NTFS will give the best performance in Vista.

You might have to change the properties of the Drive to Non removable to change the file system but you can change it back afterwards.

Please try to format the drive from a command prompt with this syntax:

Format (X:) /FS:FAT32 /U (X=the drive letter assigned to the Flash Voyager)

If you still have problems we can get it or them replaced, please use the On Line RMA Request Form and we will be happy to replace them or it.

/FS:FAT = Fat 16

/FS:FAT32 = Fat 32

/FS:NTFS = NTFS

Link to comment
Share on other sites

  • 3 weeks later...

I have recently bought a 1GB Corsair Flash Voyager CMFUSB2.0-1GB and I am extremely disappointed by the performance of the device. I have formatted the device and tested it with HDTACH as advised on the forum, but the results are quite upsetting:

 

Read – 10159

Write – 2195

RRead – 10128

RRead – 449

 

The results do not come even close to the performance speeds advertised on the retailer’s site:

 

“Supports sustained read speed of 19MB/sec

Supports sustained write speed of 13MB/sec”

 

I can live with the read speeds, but the write speeds are very disappointing. This is the first Corsair product I have ever bought (and might well be the last one :(:). I have bought the product tempted by Corsair’s excellent reputation of quality, performance, reliability and durability, but it seems that the product does not live up to the company’s high reputation for at least one of these four aspects (time will show about the rest). Perhaps, a part of my disappointment is due to the fact that I have a no-name USB flash device that performs approximately twice better and had cost twice less than the Corsair Flash Voyager.

 

I understand the company’s need to move to a cheaper technology to remain competitive on the market, but I would expect the move to happen when the cheaper technology could provide at least barely comparative performance results. As far as I understood from the forum, other customers are experiencing similar disappointing performance results, while they had considerably better experience with previous devices from the same product line. I find it misleading and very discouraging that a company with the reputation of Corsair would sell devices that demonstrate such considerable performance differences under the same product name.

 

Well, perhaps, living in a post-communist Eastern European country, I should be more used to being taken advantage of by various parties :(:.

Link to comment
Share on other sites

  • Corsair Employees
I don't think you are being taken advantage of, this is normal for all Flash makers. I would suggest asking the reseller if they will let you return it and get our GT version. Also please post a link to the resellers site so we can get them to fix that information.
Link to comment
Share on other sites

I don't think you are being taken advantage of, this is normal for all Flash makers.

 

Perhaps, this was not the most precise choice of words on my side, but it is still disappointing.

 

I would suggest asking the reseller if they will let you return it and get our GT version.

 

The GT does not have a 1GB model and I do not need the extra capacity of the 2GB model right now (plus it is considerably more expensive).

 

Also please post a link to the resellers site so we can get them to fix that information.

 

I prefer to notify the retailer about this myself. Thanks for the offer, anyway.

Link to comment
Share on other sites

  • Corsair Employees
You can sure talk to the reseller, but I would still like to make sure the information they post is correct if you would please, it will also prevent it from happening to someone else.
Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...