backburn33 Posted December 28, 2006 Share Posted December 28, 2006 My laptop had a valueselect 1GB module when i bought it from a coworker, plus the 512 it was originally equipt with. i just got around to buying a second gig, approx 6 months later. now they each work individually, but when they are both in, windows (xp sp2) won't start. bios recognizes all memory, and also norton goback (which starts before windows) seems to startup fine. is this a revision issue? thanks for any help, justin Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 29, 2006 Corsair Employee Share Posted December 29, 2006 Let's get them both replaced. Please use the RMA request found in TSXpress or follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! And please note that you are from the forum! Link to comment Share on other sites More sharing options...
backburn33 Posted December 31, 2006 Author Share Posted December 31, 2006 i went ahead and called before i even got your reply because i'm impatient. not too imply your response was slow :) i just found the number after i found the forum. anyway, i just wanted to say thanks for being so accomidating. seems like you guys could easily be pricks about it and say "tough luck, should have bought them together." way to not suck :) thanks a bunch. Link to comment Share on other sites More sharing options...
DerekT Posted December 31, 2006 Share Posted December 31, 2006 That is what differentiates companies in this world. :sunglasse It "IS" a buyer's market and some companies forget this in the quest for the bottom line. :roll: Corsair is NOT one of those companies. :D: It is why I come here to help. ;): I know that if I buy Corsair products I will receive the best support that I have found to this day. :biggrin: Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 3, 2007 Corsair Employee Share Posted January 3, 2007 NP we just treat people like we would like to be treated. But let us know how you make out! Link to comment Share on other sites More sharing options...
backburn33 Posted January 9, 2007 Author Share Posted January 9, 2007 memtest is still running, but so far i'm at 13,312 errors. i'm going on 2 1/2 hrs now, and it doesn't look close to finishing. i was making it into windows, but as soon as there was any resource drain it would flash a blue screen again with a bunch of stuff you don't have a chance to read, then restart. help! Justin Link to comment Share on other sites More sharing options...
backburn33 Posted January 9, 2007 Author Share Posted January 9, 2007 last night i tested each module in each slot, no errors, tested both together again and got no errors. so i started windows first thing this morning, and everything seemed to work. i even did a few little things, including run cpu-z, which showed the memory was not running in dual channel. after about 10-15 minutes though, while i was afk doing other things, it restarted, and there on would resart almost immediately after each windows logon. the modules seem to be generating a lot of heat, however i never took note of how hot the old ones used to get. memtest is now running again on this lastest module/slot config, so far have recieved errors on test #5, and 7, 8. please note that i have no ability to modify timing or voltages or really anything whatsoever. curiously, i checked the memory configurator, and the value select is not shown for my chipset. however it is what best buy put in there for the previous owner, and so, what i went with. should i be using different modules? it worked before, and when mixed with another manufacturers memory. i'm really getting frustrated now. it's been almost two weeks since this started, and i can't really use my laptop for what i want with 512 MB. i've also just seen that toshiba is selling the memory brand that they support for their computers for about 50 bucks less than i paid per GB. not to mention the fact that i would have to pay no sales tax if i ordered it. i really do appreciate how eager everyone was to help with the whole rma deal, but if something doesn't start working is it a possibility that i can recieve a munfacturer refund? as only one will be returnable to the store, and only for another two weeks. can't a brother play no crack? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 9, 2007 Corsair Employee Share Posted January 9, 2007 Can you tell me our modules part# (How To Read the Memory Label) Link to comment Share on other sites More sharing options...
backburn33 Posted January 9, 2007 Author Share Posted January 9, 2007 both modules part number is VS1GSDS667D2 lots: 0647016-0-838533 0647016-0-838457 Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 9, 2007 Corsair Employee Share Posted January 9, 2007 With that CPU you should be using PC-4200 Memory. Can you tell me the make and model of the MB or system you have? Link to comment Share on other sites More sharing options...
backburn33 Posted January 10, 2007 Author Share Posted January 10, 2007 yeah, i specifically requested 4200 ram when i bought it--they did not stock it on the shelves, and so had to bring it out. but what they gave me, matched what was already in the computer. i just figured that the 5300 was backward compatible and would run at 533 on my system. so basically best buy screwed up right? which explains why it was so much more expensive. so what is the next course of action? just raise hell and get them to refund two modules, even though i only have a reciept for one? i can just start breaking stuff. i was suspicious at first, why i got those modules, but then i just forgot about that aspect of this whole debacle. even if you guys replaced them *again* i still would have over paid those retards. if you'd still like to know specs...... toshiba satalite a105-s2101. ati radeon xpress 200m chipset, celeron 420 @ 1.6GHz. now i just want to go blow up best buy. Link to comment Share on other sites More sharing options...
backburn33 Posted January 10, 2007 Author Share Posted January 10, 2007 i'm heading into town shortly. so i will return what i can to best buy, unless you tell me otherwise soon, Ramguy. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 10, 2007 Corsair Employee Share Posted January 10, 2007 Well I would try them or call our customer service and see if they can replace what you have for the right memory since they sold you the wrong modules. 888-222-4346 Ext "0" and just ask if there is anything they can do. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.