xsiveone Posted December 27, 2006 Share Posted December 27, 2006 Hi. I'm here because I have a bad stick of RAM. I purchased the 1gb kit from Newegg early in the year because of prices even though I didn't have a current need for the RAM. When I got around to installing them a few weeks ago, I was getting random reboots and other stability problems. I decided to run memtest and immediately got all kinds of errors. I then narrowed it down by installing one stick of RAM at a time and one stick checked out perfectly fine, but the other was giving me all the errors. Now.. Since this was the 1gb kit, how do I go about RMA'ing it? Do I RMA both sticks to get a matching set even though one stick is bad? Please advise me on what to do next to get this resolved. Thanks! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 27, 2006 Corsair Employees Share Posted December 27, 2006 Can you tell me our modules part# (How To Read the Memory Label) and the make and model of MB you have along with the CPU speed and it’s FSB as well? In addition, please tell me the bios settings you have set for both CPU and memory and any performance settings that you may have set? Link to comment Share on other sites More sharing options...
xsiveone Posted December 27, 2006 Author Share Posted December 27, 2006 I tried the RAM in two different systems. I first tried the RAM in a ECS NForce3-A/Sempron 3000+ 400 FSB system. I then tried it in an older Epox 8K5A+/Athlon 2400+ 266 FSB system. Same results. Random reboots and system instability with both sticks installed. The systems ran fine with the good stick of RAM, but not the bad one. The part number for the RAM is VS512MB400. The kit is the VS1GBKIT400. The module that tests ok is 748711 and the module that I got all kinds of errors with is 748712. Not just a few errors either. As soon as memtest loaded, it was just stacking them up. As far as RAM settings, I'm not even sure. Whatever the failsafe settings were for the motherboards. I hope that's what you need. Let me know if you need any additional information. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 28, 2006 Corsair Employees Share Posted December 28, 2006 Let's get them both replaced. Please use the RMA request found in TSXpress or follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! And please note that you are from the forum! Link to comment Share on other sites More sharing options...
xsiveone Posted December 28, 2006 Author Share Posted December 28, 2006 Thank you! I wanted to also mention that I have the same model RAM, but the 2GB kit instead of the 1GB kit. I tried it in both systems and it worked perfectly. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 28, 2006 Corsair Employees Share Posted December 28, 2006 NP Please let me know when you get them replaced and we will go from there! Link to comment Share on other sites More sharing options...
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