rkcrab Posted December 25, 2006 Share Posted December 25, 2006 I have twin 1 gig sticks of cmx1024-3200cpt ram in my rig. After about a month it wouldn't load windows. I removed 1 stick it ran fine. I installed the other stick I get a black screen No boot at all. What should I do? gigabyte k8n-sli amd 64 3700 geforce 6600 sli coolmax 450 ps sli maxtor 120 gig sata thanks rk Link to comment Share on other sites More sharing options...
DerekT Posted December 25, 2006 Share Posted December 25, 2006 Can you test the stick that won't boot in another system? Link to comment Share on other sites More sharing options...
rkcrab Posted December 26, 2006 Author Share Posted December 26, 2006 I put the ram in my old machine and all I get is constant long beep tones and no boot. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 26, 2006 Corsair Employees Share Posted December 26, 2006 Let's get them both replaced. Please use the RMA request found in TSXpress or follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! And please note that you are from the forum! Link to comment Share on other sites More sharing options...
rkcrab Posted December 28, 2006 Author Share Posted December 28, 2006 I recieved a RMA number so I already shipped the bad stick. The RMA was #R215981 Im sorry I didn,t mention the forum. Hope that wont cause a problem. Im running now on the other stick as I sold my old computer. I didnt want to buy more ram or be out of business as I dont know how long warranties take. I ran Memtest on this stick of ram as requested by the E-mail form Corsair . No Problems. The machine wouldnt even turn on with the other stick. Thanks for your help RK Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 28, 2006 Corsair Employees Share Posted December 28, 2006 We have not got your package as of this morning, but you can bump this thread in a few days and I will be happy to check for you again. But the average turn around time is about 5-7 Business days and once we get your package we will normally ship the replacements with in 24-48 hours 3 Day UPS. Link to comment Share on other sites More sharing options...
rkcrab Posted January 2, 2007 Author Share Posted January 2, 2007 Thanks Ram Guy Its been a few days so I thought I would check the status of my RMA #R215981 . Thanks for the Help. RK Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 3, 2007 Corsair Employees Share Posted January 3, 2007 We got your RMA testerday but I dont have any shipping information, please call our customer service at 888-222-4346 Ext "0" and ask them to check the status for you. Link to comment Share on other sites More sharing options...
rkcrab Posted January 17, 2007 Author Share Posted January 17, 2007 Hi Ram Guy I called the number and talked to the rep. He said my ram had been recieved but he didn't know the status because he didn't know where the ram was. I was instructed to call back. Now no one is available to accept calls. I left a message on the machine but no one has retured my call. My RMA is R215981 Any help will be greatly appreciated. Thanks R.K. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 17, 2007 Corsair Employees Share Posted January 17, 2007 I have asked our Customer Service to check it again for you but I would suggest calling them again at 888-222-4346 Ext "0". Link to comment Share on other sites More sharing options...
rkcrab Posted January 20, 2007 Author Share Posted January 20, 2007 Thanks Ram Guy I received the replacement memory today. My computer is back up to speed. Thanks for your help. Thank Joseph h in customer service for the expedited shipping. RK Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 22, 2007 Corsair Employees Share Posted January 22, 2007 NP and thank you for letting us know! Link to comment Share on other sites More sharing options...
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