emeisner Posted December 18, 2006 Share Posted December 18, 2006 Just wanted to find some information on my RMA. I was curious if you have received it and what my chances were of getting it back before Christmas. Thank You Case #: 34443 RMA #: R212766 Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 18, 2006 Corsair Employees Share Posted December 18, 2006 Not yet but you can check back tomorrow if you like! Link to comment Share on other sites More sharing options...
emeisner Posted December 19, 2006 Author Share Posted December 19, 2006 Any news today? Looks like it's going to be a lonely Christmas without my new PC. :(: Thanks for you help. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 20, 2006 Corsair Employees Share Posted December 20, 2006 I am sorry I can’t check it for you right now, please bump this in the morning and I will check for you or call our customer service at 888-222-4346 Ext "0". Link to comment Share on other sites More sharing options...
emeisner Posted December 20, 2006 Author Share Posted December 20, 2006 Bump :eek: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 20, 2006 Corsair Employees Share Posted December 20, 2006 Your RMA was received yesterday but it has not been processed yet. Please call our customer service at 888-222-4346 Ext "0" and ask them to check in to it for you! Link to comment Share on other sites More sharing options...
emeisner Posted December 21, 2006 Author Share Posted December 21, 2006 I called the number yesterday and got the answering service, left a message to have somebody call me and haven't heard a thing. Could somebody please update me on my RMA. By the way, thanks for all you help RAMGUY! Link to comment Share on other sites More sharing options...
sirwally Posted December 21, 2006 Share Posted December 21, 2006 I presume it's because of the Christmas mayhem, but I have had no response at all. I have sent an email and left a phone message, but still nothing. I didn't get any status updates while my RMA was being processed -- my RAM went into a black hole, and then new RAM showed up almost 2-weeks later. However, here's where my problem lies. I had a TWIN-X pack (2x1GB) that I bought from NewEgg, and when I went through the technical support application it said Corsair recommended I ship both the DIMMs back so the replacement could be matched. I did that (not that I wanted to, but it's what I was asked to do). However, when I received my replacement RAM, I was a little distressed to see that only 1 DIMM was in the box. I am trying to find out where my other DIMM has gone. Should 2 new DIMMs have been sent to me, or is my other DIMM supposed to be sent back? My RMA number is 210904 and the case number is 29434. Thanks! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 21, 2006 Corsair Employees Share Posted December 21, 2006 Your RMA was received yesterday and shipped UPS 3 Day, you can see the status by clicking that link! Link to comment Share on other sites More sharing options...
emeisner Posted December 21, 2006 Author Share Posted December 21, 2006 Awesome news. Thanks! Happy Holidays. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 21, 2006 Corsair Employees Share Posted December 21, 2006 You too! PLease let me know when you get the new modules! Link to comment Share on other sites More sharing options...
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