Possible bad module

[shftleft]

Part No: CMX1024-322C2PRO

 

XMS3200

1024 MB

400Mhz

CL2

 

MB: Shuttle XPC w/nvidia4 chipset (not sure make/model)

CPU: AMD64 Dual Core 4400+ SD

OS: Windows XP Pro

 

Problem started yesterday, got a few windows errors, (explorer.exe has caused and error and will shut down, etc.). Tried to clear the errors, got a blue screen. Rebooted the box, got another bluescreen. Rebooted again into safe mode, tried to copy data off, another bluescreen. Tried to reboot again and windows will not boot (nt.dll is corrupt).

 

Next tried to boot off of XP CD, freezes.

Tried to boot off of Vista CD: STOP: c0000021 unknown hard error : ntdll.dll

 

Disabled quick-boot on the BIOS, got 'memory test fail' error. Pulled one of the modules, no more BIOS error and ran the vista memory test, no errors.

[RAM GUY]

Please make sure that you have the latest bios and then load setup defaults and set the Dim Voltage to 2.75 volts and then set the timings manually to the tested settings for the specific module you have, and then test the module/modules one at a time with http://www.memtest.org! If you still get errors, please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure. In addition, with this MB you have to disable legacy USB in the bios when running any memory test.

[shftleft]

I've tried the suggested troubleshooting steps and found that one of my memory sticks is getting errors. I've submitted an RMA request referencing this thread.

[RAM GUY]

You should get a RMA email shortly if not then please call them at 888-222-4346!