viceversa Posted December 1, 2006 Share Posted December 1, 2006 I purchased a pair of DDR2 memory from http://www.newegg.com on 10/04/06 model # TWIN2X1024-5400C4 for a customer requesting a computer to be built. The memory appeared to be physically in good condition, I am using the memory with an Asus M2N-E motherboard. I correctly placed the two sticks of memory in dual channel mode and the computer ran great for approximately 2-4 hours (enough time to install windows) then a loud beeping noise came from the motherboard signifying a hardware problem. After shutting down the computer I double checked the placement of the memory as well as other hardware and everything checked out ok, plugged the computer back in, powered on and ran fine. About an hour after being on the same incident occurred. So I began to troubleshoot the issue, only having core computer components installed and placing one in at a time until the problem arose. I placed the one stick in and the beeping began, wouldn’t even let the computer startup. I took that stick out and put the other stick in its place and no beeping, no problems at all, the computer ran for 24+ hours with the one stick of memory and no problems have yet arose. I stored the bad stick in a safe place until I could mange my time to review the issue, today I tried placing the bad stick in again in dual channel mode, to my surprise the computer started and ran for about 6 hours before the problem started again. I then replaced the good stick with the bad stick so only one stick of memory was installed and the beeping occurred, this confirms that one of the sticks of memory in the package which are identical was in fact defective. Thank you for your time and reviewing this issue. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 3, 2006 Corsair Employees Share Posted December 3, 2006 Let's get them replaced. Please follow the link in my signature “I think I have a bad part! Or *New* Tech Support Express” and we will be happy to replace them or it, please note that you are posting from the forum! Link to comment Share on other sites More sharing options...
viceversa Posted December 7, 2006 Author Share Posted December 7, 2006 I noticed in the form it recomends replacing both sticks of memory since they were purchases in a twin back together. Could you please inform me if I did just send in the bad one would i get an exact model replacement? I would like to keep the computer running as it is with the one stick and add the replacement stick. If I need to send in both how long would this process of returning and receiving a new pair take? Thank You for your time. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 7, 2006 Corsair Employees Share Posted December 7, 2006 No I am sorry if you have a Twinx set you need to submit the request for One Twinx set and send both modules. Link to comment Share on other sites More sharing options...
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