Jump to content
Corsair Community

CMX512-3200CPT - Bad modules?


Jedakiah

Recommended Posts

I bought my computer 1 and a half years ago. It was plagued with Blue Screens and instability, only during games. It would happen about 15 minutes after boot up, if the system had been powered down for a lengthy period of time. Than 3 - 4 minutes after that. I would either get a crash to desktop, or a Blue Screen.

 

Sound like over heating, or a bad Power supply? It did to me. I saved up and got a liquid cooling system. No luck. I saved up and bought a power supply of substantial proportions. Still the errors. I bought a new Graphics card just in case, I still get errors. I have played with all kinds of drivers, settings and everything. Finally I took my computer into the local PC repair shop. They replicated my problems with ease. Than they replaced my memory with different memory. Ran for 2 - 3 hours with no problems. Just to be sure I took the computer home, replaced the memory and ran a video game for 24 hours with out a lock up.

 

I want an RMA.

Link to comment
Share on other sites

  • Corsair Employees

Please adjust the DDR voltage to the required 2.75v in bios and run memtest86 on the modules individually. Provide which test the module fails in if any.

 

Here are the directions you can use to run memtest:

 

1. Head over to http://www.memtest.org

2. Click on the link labeled "Download (Pre-built & ISOs)"

3. Next click on the link labeled "Download - Pre-Compiled package for Floppy (DOS - Win)"

4. Download the software and Unzip the program files

5. Make sure a floppy disk is inserted

6. Run the program, when it asks which drive letter type in "a:"

7. Program should finish writing, reboot off floppy disk

8. Allow memtest to run 2-3 passes

Link to comment
Share on other sites

Failed. The default configuration found errors It will find errors considerably faster if I change the Address range to "Test all memory" and the Memory Sizing to "BIOS - ALL" or "Probe".

 

The only memory voltage settings I can find in BIOS allow options for +.01v or +.02v. The motherboard manual describes the default setting (the one I used) as "Supply DDR voltage as DDR required."

 

If an RMA is to happen. Is it possible, for extra cost, to get different modules in exchange? Either way, where do I go from here?

Link to comment
Share on other sites

  • Corsair Employees

Let's get them both replaced. Please use the RMA request found in TSXpress or follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! And please note that you are from the forum!

 

Lifetime replacement warranty is for exact same model.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...