jwt4000 Posted November 25, 2006 Share Posted November 25, 2006 My drive is reading as a prolific USB flash disk and i cannot read or write anything to it. Most times it says that it needs to be formatted. I know that corsair has a kick butt warrenty and i am going to send it in. But is there anyway that i can upgrade for a lessed cost seince i am sending mine in? Just a thought let me know. please write back. Thanks!! Link to comment Share on other sites More sharing options...
Yellowbeard Posted November 25, 2006 Share Posted November 25, 2006 I am very sorry you had a problem with our drive. However, our replacement policy is for the same item only. Link to comment Share on other sites More sharing options...
adrianf74 Posted November 25, 2006 Share Posted November 25, 2006 My drive is reading as a prolific USB flash disk and i cannot read or write anything to it. Most times it says that it needs to be formatted. I know that corsair has a kick butt warrenty and i am going to send it in. But is there anyway that i can upgrade for a lessed cost seince i am sending mine in? Just a thought let me know. please write back. Thanks!! Prolly doubtful that you can upgrade as everybody else would wanna do that as well. Agree that it's a kick-*** warranty on the drive but it seems that there are quite a few returns based on these forums; hopefully this isn't something that continually repeats itself but was isolated to a part of a production run. -a Link to comment Share on other sites More sharing options...
Yellowbeard Posted November 25, 2006 Share Posted November 25, 2006 Prolly doubtful that you can upgrade as everybody else would wanna do that as well. Agree that it's a kick-*** warranty on the drive but it seems that there are quite a few returns based on these forums; hopefully this isn't something that continually repeats itself but was isolated to a part of a production run. -a We are selling a LOT of these drives as they are performing very well. With any electronic device you are going to see failures. And, since this is a support forum, you are seeing a majority of posts here regarding failures. The defect rate is a microscopic percentage of what we are selling. Link to comment Share on other sites More sharing options...
adrianf74 Posted November 26, 2006 Share Posted November 26, 2006 We are selling a LOT of these drives as they are performing very well. With any electronic device you are going to see failures. And, since this is a support forum, you are seeing a majority of posts here regarding failures. The defect rate is a microscopic percentage of what we are selling. Thanks again for this response over the U.S. holiday weekend (obviously on your own dime). It's always a good sign when this kind of clarification can be made for two reasons: 1. I know that Corsair stands behind its product (having my recent RMA experience), and 2. Knowing that the sell to return ratio is miroscopic which always makde you feel better that you made the right purchase to begin with. Thanks again for your help (and support), Adrian. Link to comment Share on other sites More sharing options...
Yellowbeard Posted November 26, 2006 Share Posted November 26, 2006 Thank you for the feedback and thank you for using Corsair! Link to comment Share on other sites More sharing options...
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