Jun1oR Posted November 24, 2006 Share Posted November 24, 2006 owned a matched pair of cmx512-3500c2. 1 module failed, i rma'ed it got the new module back which was a stick of cmx512-3200xl. now i cant run dual channel mode. i want to rma the other stick for the cmx512-3200xl even though it is still good so i can run in dual channel. Link to comment Share on other sites More sharing options...
Yellowbeard Posted November 24, 2006 Share Posted November 24, 2006 Please use the link below for I Think I Have a Bad Module and contact customer service on Monday November 27, 2006. Also, can you please list your complete system specifications, including your MOBO model. Link to comment Share on other sites More sharing options...
Jun1oR Posted November 25, 2006 Author Share Posted November 25, 2006 intel 2.4C - 3.1ghz 258fsb/207mem 5:4 1.550V abit ic7 512mb cmx512-3500c2 512mb cmx512-3200xl 2-2-2-5 Auto-Normal-Auto-Disabled-Disabled 2.7V 250gb WD sata radeon 9800pro 2D-default speed 3D-405core/729mem enermax 480W win xp pro sp2 all latest drivers Stuck in Single Channel Mode...Tried alternating ddr slots but still no luck... Link to comment Share on other sites More sharing options...
Jun1oR Posted November 30, 2006 Author Share Posted November 30, 2006 ram guy????? Link to comment Share on other sites More sharing options...
Yellowbeard Posted November 30, 2006 Share Posted November 30, 2006 You are not going to be able to mix 2 these modules. You will need to have a matched pair of modules to run properly. Link to comment Share on other sites More sharing options...
Jun1oR Posted November 30, 2006 Author Share Posted November 30, 2006 so what i gotta rma both modules for replacement? i bought a matched pair for dual channel purposes. i want to run in dual channel, wassup wit my warranty? Link to comment Share on other sites More sharing options...
Yellowbeard Posted November 30, 2006 Share Posted November 30, 2006 First, I have already directed you to customer service as this is an issue for them. I cannot make this decision from support, it must go through them. Second, PC3500C2 was never sold in TwinX pairs. Your PC3500C2 was replaced with a part of equal or greater performance since the PC3500C2 is no longer made. The warranty was upheld. You can check with customer service to see if they can help you get 2 DIMMs that will run together in a dual channel setup. Please contact them with the link I gave you and refer them to this thread. Also, be sure to tell them of your previous RMA. Link to comment Share on other sites More sharing options...
Jun1oR Posted December 1, 2006 Author Share Posted December 1, 2006 i purchased this matched pair from zipzoomfly.com 2x512 when dual channel first became available. it ran in dual channel till 1 failed. i rma'ed thinking i was gonna receive the same module but to my suppruse i received drr-400 2-2-2-5. I'll send back the 2-2-2-5 u send me the right module. i rather have the winbond bh-5 since i already was able to run 2-2-2-5 anyway. Link to comment Share on other sites More sharing options...
Jun1oR Posted December 1, 2006 Author Share Posted December 1, 2006 http://www.houseofhelp.com/forums/showthread.php?t=52158 cmx512-3500c2pt "Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them or it." i guess i should replaced them instead of it but i didn't want to be without my PC till the replacements came back Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 3, 2006 Corsair Employees Share Posted December 3, 2006 Please contact our customer service and they can help you get this sorted out! Link to comment Share on other sites More sharing options...
Yellowbeard Posted December 3, 2006 Share Posted December 3, 2006 I'll send back the 2-2-2-5 u send me the right module. . We can't send you back a matched and tested pair unless we have both the modules here to test. However, as RAM GUY said, contact customer service on Monday. This is their issue now. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.