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Defective 6400C3D


palese

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Have you resolved this issue?

 

If you have not already, can you please test the PC6400C3 DIMMs with http://www.memtest.org for 5-10 passes each. Please set the timings manually to 4,4,4,12 and set the voltage to 2.1v.

 

Hi specmike

Sorry my PC has been down for the time and did not see your request, once the stick in question is installed I can not do anything, the PC will not post or anything. I went to rma it but the C3DF is not listed and redbeard said he would update the drop down menu on monday.

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  • Corsair Employees
Let's get them all replaced. Please follow the link in my signature “I think I have a bad part! Or *New* Tech Support Express” and we will be happy to replace them or it, please note that you are posting from the forum!
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Let's get them all replaced. Please follow the link in my signature “I think I have a bad part! Or *New* Tech Support Express” and we will be happy to replace them or it, please note that you are posting from the forum!

 

Hi RAM GUY I did just that I have a case number 25624

 

Thanks Don.

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The RMA has been approved by TS already. You will receive a RMA# and shipping instructions from our RMA Department within 24Hrs.

 

Ram guy I hope your still looking at the post, I did get my RMA but I forgot to ask if I need to send the fan back as well?? It works good:confused:

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Customer Service is on it and will send you an email ASAP! Sorry for the delay!

 

Well this just gets better by the day:mad: I call Corsair today as I see newegg has my ram in stock , yes the same ram Corsair says they do not have and can not ship to me:roll: Now im told 5 to 7 days, yet a store right up the street from me has no problem getting them. Nice

And this is customer care??

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  • Corsair Employees
I am sorry about that, but many times orders are booked in advance for hard to get items! They may have been waiting for that order for a longer time. You can call them at 888-222-4346 and dial "0" and ask them for an update if you like!
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Hay guys I got my replacement ram back:D: I will try it tonight or in the morning, one question I have is that on your web site it says 2.4V setting, is this correct? I ordered an Intel Bad Axe 2 as I will not chance putting this fine ram in another 680i chip set board until Nvidia gets it figured out.
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