MKuschel Posted November 22, 2006 Share Posted November 22, 2006 Hello I have opened a RMA # 223629 on 27.10.06. and got this email. Your Corsair Support ticket Case # 223629, has been updated. Case Details ---------------------------------- The client Marc Kuschel contacted support on 10/27/2006 11:41:00 AM regarding a problem with their Motherboard MSI K8N Neo4 Platinum/SLI and the module part # TWINX2048-3200C2. On 30.10.06 i have recieved the message to test my memory again and sent it to you if i get errors. Marc, Corsair Technical Support has sent you a message regarding Case # 223629 ---------------------------------- Please make sure that you have the latest bios for your ................ On 01.11.06 I have sent you my two memory modules. In the last two weeks i have sent you two messages over the website to get some informations about my RMA. Is it possible to get some informations about my RMA? with kind regards Marc Kuschel Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 23, 2006 Corsair Employees Share Posted November 23, 2006 Please call our customer service at 888-222-4346 or send them an email with your RMA# and ask them for the status! Link to comment Share on other sites More sharing options...
MKuschel Posted November 23, 2006 Author Share Posted November 23, 2006 I have sent 2 emails in the last two weeks and i have never got any answer:( Link to comment Share on other sites More sharing options...
MKuschel Posted November 23, 2006 Author Share Posted November 23, 2006 :eek: Is it possible that i have made a mistake? Because i have got the Case Number and thinked this is the RMA Number. And in the email was this line " If you still get errors, we will be happy to replace them or it!" and after the error test i used the Case Number as RMA Number and send you the package:( There are any chances to find my memory? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 24, 2006 Corsair Employees Share Posted November 24, 2006 Please call our Technical Support on Monday at 888-222-4346 to get this straightened out. CAse number and RMA numbers are not the same. RMA number will begin with R. Link to comment Share on other sites More sharing options...
MKuschel Posted November 24, 2006 Author Share Posted November 24, 2006 I think i need to write a mail because the call from here would be very expensiv. Hope they will answer me. Thx Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 25, 2006 Corsair Employees Share Posted November 25, 2006 Please email rma@corsairmemory.com and cc me at ramguy@corsairmemory.com Link to comment Share on other sites More sharing options...
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