bavaria Posted November 21, 2006 Share Posted November 21, 2006 hello, since some weeks I have a problem with my DDR twinx pc3200XLPT 2/2/2/5 at 200mhz my PC reboot under windows and during the games and I have errors in memtest86+ I have tests on my 2 motherboards (A8N32&x2_4200+)&(DFInf4&3200+venice) and the result is similar bought in January 2005, what must I make ? sorry for the faults but i use a translator because I am in France Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 21, 2006 Corsair Employees Share Posted November 21, 2006 What did you set the memory voltage to, and Did you test them one at a time with http://www.memtest.org? Link to comment Share on other sites More sharing options...
bavaria Posted November 21, 2006 Author Share Posted November 21, 2006 yes, i have tests the memoires one by one, and on all the dimm, (A1, B1, A2, B2 for ASUS)&(orange and yellow for DFI) and there is a memory which makes me errors. i also have put the voltage has 2,75 volts Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 21, 2006 Corsair Employees Share Posted November 21, 2006 Let's get them replaced. Please follow the link in my signature “I think I have a bad part! Or *New* Tech Support Express” and we will be happy to replace them or it, please note that you are posting from the forum! Link to comment Share on other sites More sharing options...
bavaria Posted November 22, 2006 Author Share Posted November 22, 2006 ok, i followed procedure "NEW tech suport express" by indicating the n° post: 269905 i have a "case number" must I had write here this "case number" ? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 22, 2006 Corsair Employees Share Posted November 22, 2006 No just follow up in TSXPress and you should get a reply with in 24 hours! Link to comment Share on other sites More sharing options...
bavaria Posted November 22, 2006 Author Share Posted November 22, 2006 ok, thank you very much for all your reponses very fast :biggrin: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 22, 2006 Corsair Employees Share Posted November 22, 2006 NP Please let us know how you make out! Link to comment Share on other sites More sharing options...
bavaria Posted November 24, 2006 Author Share Posted November 24, 2006 hello, 48h run out and I did not receive a RMA number. I sent an email at this address "Warranty@corsairmemory.com" with the file "rma_request.xls" and the bond of this post. I made well ? Link to comment Share on other sites More sharing options...
Yellowbeard Posted November 24, 2006 Share Posted November 24, 2006 Yes, it is a holiday here in the United States, our Thanksgiving holiday. Our customer service will reopen on Monday November 27, 2006. If you have not had a reply by then, please contact customer service again. Link to comment Share on other sites More sharing options...
bavaria Posted November 24, 2006 Author Share Posted November 24, 2006 ok, thanks Link to comment Share on other sites More sharing options...
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