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defective xms3200 512 stick


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Been getting strange behaviour on my pc. Programs crashing and reporting memory errors.

I have 2GB in total (two matched pairs of 512) the first pair I have had for about a year and a half and the second pair I added about 4months ago.


I disabled quick boot from my asus a8n-sli deluxe bios to run the memory test. And at the end it states memory error. So I took them all out and tested the pairs individually and found that the older one was failing but the newer pair was fine. Tested the older pair individually and one was working fine but the other was failing and Windows would not boot beyond the banner screen- the pc just restarts at this point.


any ideas?





edit: just to add- I have never tried to manipulate voltages etc in the bios- left all defaults, and I also disabled any overclocing features with in the BIOS (ai booster etc...)

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  • Corsair Employees

Please DISABLE LEGACY USB SUPPORT, adjust the DDR voltage to the required 2.75v in bios and run memtest86 on the modules individually. Provide which test the module fails in if any.


Here are the directions you can use to run memtest:


1. Head over to http://www.memtest.org

2. Click on the link labeled "Download (Pre-built & ISOs)"

3. Next click on the link labeled "Download - Pre-Compiled package for Floppy (DOS - Win)"

4. Download the software and Unzip the program files

5. Make sure a floppy disk is inserted

6. Run the program, when it asks which drive letter type in "a:"

7. Program should finish writing, reboot off floppy disk

8. Allow memtest to run 2-3 passes

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hi again.


I gave up trying to do the memtest- I don't have a floppy drive and I dont have the write software to write an iso cd. On top of all this I couldn't get the pc to boot off the memory stick.


So I brought the suspect ram sticks into work and asked my IT guy to check it for me. He confirmed my worry that there was a dodgy memory stick. The machine he tried it on was beeping and he told me that the number of beeps meant the memory had failed (I don't have a speaker on my mobo at home!!).


i'm now convinced that it needs to be replaced can you please help me?


Thank you


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  • Corsair Employees
Let's get them all replaced. Please follow the link in my signature “I think I have a bad part! Or *New* Tech Support Express” and we will be happy to replace them or it, please note that you are posting from the forum!
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  • 1 month later...

Hi ram guys & co.


Just like to say thankyou to everyone who helped me with my warranty issues. The replacements that I received were also faulty, however you quickly responded to my emails and I got the new lot shortly after.


They work perfectly! I am very impressed with the service you provide to your customers and will be recommending you guys to my friends and colleagues.


Happy new year.

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