chris00 Posted November 20, 2006 Share Posted November 20, 2006 Hello, i have a problem with RMA Support: I think i have a bad module or a bad pair of modules TWINX 3200C2, so i filled out the Tech Support Express! After that i get each time an email to put my serial number in, but on my modules there is no serial number. First i send back the form without entering a number, but i recieved the email again, so i ignored it, but i dont get any information now since a week! What should i do now? My Case Number: 15632 thx for your help! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 20, 2006 Corsair Employees Share Posted November 20, 2006 They are asking for your Telephone number not the serial number. We cannot process the RMA with out a phone number to contact you! Link to comment Share on other sites More sharing options...
chris00 Posted November 21, 2006 Author Share Posted November 21, 2006 Ohw, i thought i updatet that already! I updated that now and hope i will get my answer soon! Sorry for that, thank you Ram Guy! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 21, 2006 Corsair Employees Share Posted November 21, 2006 NP Please let me know how you make out! Link to comment Share on other sites More sharing options...
chris00 Posted November 21, 2006 Author Share Posted November 21, 2006 Sure ;): It would be great, when my pair would be replaced with a pair XMS 2 XD :D: just joking :cool: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 21, 2006 Corsair Employees Share Posted November 21, 2006 LOL No worries I understand and I wish I could do that for you, and maybe why they dont let me play with the money LOL! Link to comment Share on other sites More sharing options...
chris00 Posted November 22, 2006 Author Share Posted November 22, 2006 and maybe why they dont let me play with the money LOL! So i will get a pair of DDR3 RAM'S! LOL btw RMA got accepted and i am waiting for the next mail, where i will get the information what to do now! :cool: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 22, 2006 Corsair Employees Share Posted November 22, 2006 If you dont get a reply by today please call them at 888-222-4346 and I am sure they will get you taken care of! Link to comment Share on other sites More sharing options...
chris00 Posted November 23, 2006 Author Share Posted November 23, 2006 :biggrin: I got reply with RMA Number and shipping address, i will return my bad modules tomorrow! Thank you for your help, i will inform you, if you want, when i got my replaced modules! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 24, 2006 Corsair Employees Share Posted November 24, 2006 Let me know how the replacements work out. Link to comment Share on other sites More sharing options...
chris00 Posted December 19, 2006 Author Share Posted December 19, 2006 Hello, got my new kit yesterday, a new pair of TWINX-3200C2 :D: I will test them this week! thx for all, greets Chris! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 20, 2006 Corsair Employees Share Posted December 20, 2006 NP Thanks for letting me know! Please let me know if you have any questions! Link to comment Share on other sites More sharing options...
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