alexicna Posted November 8, 2006 Share Posted November 8, 2006 RMA : R201073 Hi , I've sent you back my memories modules because one of them has problems .My post office told me the modules arrived on november 2nd , but are waiting there .... By reading the forum I think it is not the first time .... So what do we do now ??? Alex Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 9, 2006 Corsair Employees Share Posted November 9, 2006 I do not show that we have them yet please call our customer service tomorrow morning after 7:30 AM at 888-222-4346 Link to comment Share on other sites More sharing options...
alexicna Posted November 9, 2006 Author Share Posted November 9, 2006 I don't know if your answer ("we") is humour or not ... If you have a look on other posts below , you will see that I am not the only one to have the same problem. Corsair doesn't like french customers maybe . Anyway , I've just sent the same message to the customer service and I hope i'll get quick answer . Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 9, 2006 Corsair Employees Share Posted November 9, 2006 No I don’t know what you mean by that! And as I said your package has not been received in our system is all I can tell you! And I have no problem with anyone I have no idea why you would say such a bad thing! Again I would suggest you call them at 510-657-8747 and I am sure they will do their best to help you! And for the record when you post here unless you tell me you are from the Moon I have no way of knowing so what you have said makes absolutely no sense. And I do not give preferential treatment to any one, So please do not assume because when you do its makes an *** out of you and me! Link to comment Share on other sites More sharing options...
alexicna Posted November 9, 2006 Author Share Posted November 9, 2006 So , I'll judge on results ... I sent an email to the customer service ... I'm sorry , but as I said I am french , and I won't be able to have a technical conversation on phone ... You sell products in France , but I don't think you have french speaking people to answer questions ... For the moment I still have no responses ... I really need my computer for my work (photographer) , I need quality memories , that's why I (made the mistake to buy ) bought Corsair memories ... To continue my job I had to buy new modules (XXXXXXXXX this time , with french SAV) and spent 250€ (idem in $) ... so when I see that my modules are waiting at post office , when you tell me you can't get them , when you tell me to have a phone call in english to have answers and when I send an email to the customer service whithout any answer ... I am sorry , but YES I am upset ! and it is not french but normal attitude in a normal world ! Link to comment Share on other sites More sharing options...
alexicna Posted November 9, 2006 Author Share Posted November 9, 2006 I've just check with my post office , and my memories are delivered ... so you should have them . I hope now that it won't be long from you to send them back ... Anyway , the problem came from my post office which gave me wrong informations ... so I am sorry . Maybe you could confirm that you got them .. it would be nice ! Bye Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 10, 2006 Corsair Employees Share Posted November 10, 2006 Our customer service is checking into it to see if they can speed things up for you! Link to comment Share on other sites More sharing options...
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