BobbyB Posted October 26, 2006 Share Posted October 26, 2006 I just got my 1gb flash voyager in the mail. Plugged it into the computer and it froze my computer so i unplugged it and restarted the computer. Once the computer restarted i plugged it in again and got a prompt that there was an error with new hardware installation and the device may not work correctly. So i restarted again and went to unplug the drive and noticed the drive was extremely hot. Hot enough that i couldn't hold the drive and had to leave it lay ont he desk for a bit. Needless to say i don't want to plug this drive back into my computer. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 26, 2006 Corsair Employees Share Posted October 26, 2006 Let's get it replaced. Please use the RMA request found in TSXpress or follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! And please note that you are from the forum! Link to comment Share on other sites More sharing options...
matteari Posted October 26, 2006 Share Posted October 26, 2006 I have a different problem with my 1gig flash drive. I've had mine for about a month now and have been using it quite frequently (I usually keep it around my neck). Recently I put it into what must have been a tight USB port and when I pulled it out, the head came off. Its still useable if I mannually hold the connector pins together, but I am hoping warrenty covers this. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 27, 2006 Corsair Employees Share Posted October 27, 2006 Let's get it replaced. Please use the RMA request found in TSXpress or follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! And please note that you are from the forum! Link to comment Share on other sites More sharing options...
BobbyB Posted November 13, 2006 Author Share Posted November 13, 2006 I got my replacement in the mail today and it did the exact same thing as the first. I even plugged this one into a different computer first. The computer saw the drive and said the device malfunctioned and was unable to install. The suggestion was to unplug it and try it again. So i unplugged it and like the first drive it was almost to hot to touch. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 13, 2006 Corsair Employees Share Posted November 13, 2006 Please call our Tech support at 800-205-7657 and we will try to help you solve the problem, and our hours are from 8:30 AM to 5:30 PM Pacific Time Monday thru Friday excluding holidays! Link to comment Share on other sites More sharing options...
BobbyB Posted November 17, 2006 Author Share Posted November 17, 2006 4 days 2 voicemails and still no call back from your RMA department after tech support transfered me there. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 17, 2006 Corsair Employees Share Posted November 17, 2006 Please send an email to rma@corsairmemory.com and CC it to ramguy@corsairmemory.com and put ATT Ram Guy in the subject line and I will see you get a call today! Link to comment Share on other sites More sharing options...
BobbyB Posted November 20, 2006 Author Share Posted November 20, 2006 Not sure what the time difference is between us but but i did send that email friday at 1:10 pm central time. Still havn't heard anything though. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 20, 2006 Corsair Employees Share Posted November 20, 2006 I got your email and you should get a reply from our customer service in the next few hours! Link to comment Share on other sites More sharing options...
edotea Posted December 4, 2006 Share Posted December 4, 2006 Hi, I bought Flash Voyager 1Gb 4 days ago. But the performance is really slow. I benchmarked the UFD using SiSoft Sandra, and it indicates for reading around 900KB/s, but for writing only 170KB/s. I already reformatted it several times using FAT, FAT32 & NTFS, but no luck. I tried to copy a huge file (700 MB), and it took around 15 mins (I forgot the exact time, but it's very long) to complete. Please help, is my Voyager defect ? FYI, I'm using a Pentium 4 3.0 GHz, 512 MB RAM, OS Windows XP Pro. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 4, 2006 Corsair Employees Share Posted December 4, 2006 Let's get it or them replaced, please use the On Line RMA Request Form and we will be happy to replace them or it. Link to comment Share on other sites More sharing options...
edotea Posted December 5, 2006 Share Posted December 5, 2006 Hi RAM Guy, Before I order a replacement, I'd like to show u the latest benchmark after I reformatted my 1GB Voyager using FAT32. I used SiSoft Sandra, and here's the result 512B Files Test Read Performance : 18025 operation(s)/min (150 kB/sec, 0x) Write Performance : 122 operation(s)/min (1041 bytes/sec) 32kB Files Test Read Performance : 10322 operation(s)/min (5505 kB/sec, 31x) Write Performance : 119 operation(s)/min (63 kB/sec, 0x) 256kB Files Test Read Performance : 3051 operation(s)/min (13018 kB/sec, 73x) Write Performance : 78 operation(s)/min (333 kB/sec, 1x) 2MB Files Test Read Performance : 446 operation(s)/min (15223 kB/sec, 86x) Write Performance : 27 operation(s)/min (922 kB/sec, 5x) 64MB Files Test Read Performance : 14 operation(s)/min (15292 kB/sec, 86x) Write Performance : 2 operation(s)/min (2185 kB/sec, 12x) I wonder if the benchmark data shows normal transfer rate, or is it abnormal ? Please kindly help. If it is abnormal, then I will use the RMA Request Form. Thanks. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 5, 2006 Corsair Employees Share Posted December 5, 2006 You should use HD Tach and run the 100 MB Test! Link to comment Share on other sites More sharing options...
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