lakingsgeek Posted October 26, 2006 Share Posted October 26, 2006 I've had the a rig with a DFI LanPart UT nF4 Ultra-d and a stick of cmx1024-3200c2pt for over a year now. Has worked great. However i've wanted to upgrade to 2 gigs so i finally bought another stick of the cmx1024-3200c2pt. I didn't realize there were newer "versions" out. My old stick is 1.2 and the one i just got is 2.2. So maybe i can't run them in dual channel so i can live with that, maybe i'll give the stick to a friend or whatever. However, i tested just running the new stick in my rig and windows won't boot. It keep restarting the computer before it can boot windows. I let the computer run the mem test on boot up and it fails. When i return the old RAM to the same slot and remove the new stick it works fine. Perhaps i have some bad RAM? Or is there some kind of compatibility issue? Any help? Is it even possible to get the old v1.2 anymore if i decide to exchange this new stick for a working one? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 26, 2006 Corsair Employees Share Posted October 26, 2006 Please make sure that you have the latest bios and then load setup defaults and set the Dim Voltage to 2.75 volts and then set the timings manually to the tested settings for the specific module you have, and then test the module/modules one at a time with http://www.memtest.org! If you still get errors, please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure. In addition, with this MB you have to disable legacy USB in the bios when running any memory test. Link to comment Share on other sites More sharing options...
lakingsgeek Posted October 27, 2006 Author Share Posted October 27, 2006 I tried to set the timings and run memtest and this is what happened. First i set the timings on my original stick of RAM, the revision 1.2 stick. Unfortunately the settings on the LanParty UT Ultra-D did not let me set the TRAS to lower than 7. Even if i put it on 7 it ultimately ran at 8 and if i used "auto" it also ran at 8. the timings for this ram should be 2-3-3-6. I ran memtest anyway and got no errors on that stick. When i took that stick out and tried to new one (revision 2.2) i couldn't even run the test. Right after i get the message "cmos backup....OK!" it either freezes or reboots the machine without ever making into memtest. I also tried running memtest from the mobo, (the lanparty has memtest86+ built in) and i get the same problems. So i can't even test the memory. Whenever that one stick is in the system it just won't work. The original stick works perfectly fine and they are the same model except for different revisions, so it doesn't seem like it's something wrong with the system. Question. If i do get issued an RMA is it possible to get an older revision number (v1.2) so 1) it will work with my current stick and 2) so i KNOW it will work in my system? I know that's asking a lot but it would sure help. I bought this second stick so i could upgrade to 2 gigs, but if they are different revision numbers i'll still be stuck with 1 gig. Any help? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 27, 2006 Corsair Employees Share Posted October 27, 2006 No sorry you would need to submit a RMA request for both modules and once you have the RMA# call our customer service and ask if they can match the modules! 888-222-4346! Link to comment Share on other sites More sharing options...
lakingsgeek Posted October 27, 2006 Author Share Posted October 27, 2006 Thanks for answering my questions. I have one more. Would they issue an RMA even though one of them (my original stick that is over a year old) still works? Thanks Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 28, 2006 Corsair Employees Share Posted October 28, 2006 Yes they will, please call them on Monday 888-222-4346! Link to comment Share on other sites More sharing options...
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