samurri Posted October 25, 2006 Share Posted October 25, 2006 Hello, i've made a request RMA in date 24/10/2006 (case# 221728) but i have still not received RMA number from corsair. You can control? Thanks. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 25, 2006 Corsair Employee Share Posted October 25, 2006 Actually we have answered your post and the first thing I see is the MB you have will not support these modules at their tested settings. Can you tell me the complete system configuration and the bios settings you have set and have you tested the modules one at a time to make sure its not one failing module? Link to comment Share on other sites More sharing options...
samurri Posted October 25, 2006 Author Share Posted October 25, 2006 Actually we have answered your post and the first thing I see is the MB you have will not support these modules at their tested settings. Can you tell me the complete system configuration and the bios settings you have set and have you tested the modules one at a time to make sure its not one failing module? hi. a bench of the two forms is broken: the broken bench has been submitted to test with goldmemory 6.92 both on my computer (msi neo2 platinum; amd64 3000 +) with different bios (1.C official, 1.D official,1.D sideffect mod for TCCD ram chipset, 1.DB2 murdock bios, 1.36b overclockers bios) and tensions (auto, 2,60/2,65/2,70/2,75/2,80) but I have always gotten errors with bus to 200/250/275 repairing of time in time the HTT and maintaining the timingses of default. To exclude the incompatibility of the bench, has climbed on both the broken bench and the couple on an asus A8N5X but the test it fails. I hope to sufficiently have been clear. I stay to disposition for further information. Link to comment Share on other sites More sharing options...
samurri Posted October 25, 2006 Author Share Posted October 25, 2006 ops... thanks for the reply Link to comment Share on other sites More sharing options...
samurri Posted October 25, 2006 Author Share Posted October 25, 2006 My pc is... AMD Venice 3000 liquid cooled by Ybris K10, MSI K8N Neo2 (bios 1.db2, 2 x WD WD800BD raid 0 stripe, WD CAVIAR SE WD3200JB, Powercolor Radeon 9800@pro 256MB 256bit, Tagan 480-U22, Pioneer DVR 108D, Canon D646U, Hercules Fortissimo III Now i use Gskill 2x512ZX DDR400 2-3-3-5 Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 26, 2006 Corsair Employee Share Posted October 26, 2006 O.K. But I am not sure I understand what you are trying to say! And I would test the system with another PSU from what you have posted and have you tested the modules one at a time and what was the results and on what test are you getting errors with http://www.memtest.org? Gold memory is not a valid test with more than 512 Meg of memory installed! Link to comment Share on other sites More sharing options...
samurri Posted October 27, 2006 Author Share Posted October 27, 2006 O.K. But I am not sure I understand what you are trying to say! And I would test the system with another PSU from what you have posted and have you tested the modules one at a time and what was the results and on what test are you getting errors with http://www.memtest.org? Gold memory is not a valid test with more than 512 Meg of memory installed! Ok... i try with memtest at 200bus and timing 2-4-4-8 2,75V togheter and separately ok? Thanks goodnight (or morning :) ) Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 27, 2006 Corsair Employee Share Posted October 27, 2006 I would set the Voltage to 2.8 Volts and set the timings to Cass 2-2-2-5 at DDR400 with out over clocking the CPU and test them with http://www.memtest.org Link to comment Share on other sites More sharing options...
samurri Posted November 11, 2006 Author Share Posted November 11, 2006 It's possible to know the state of my rma demand? there is a link? Case # 221728 / RMA number R202904 thanks Link to comment Share on other sites More sharing options...
Wired Posted November 12, 2006 Share Posted November 12, 2006 You would like to know the status of your RMA, correct? Link to comment Share on other sites More sharing options...
samurri Posted November 12, 2006 Author Share Posted November 12, 2006 You would like to know the status of your RMA, correct? Yes, thanks Link to comment Share on other sites More sharing options...
samurri Posted November 12, 2006 Author Share Posted November 12, 2006 I would set the Voltage to 2.8 Volts and set the timings to Cass 2-2-2-5 at DDR400 with out over clocking the CPU and test them with http://www.memtest.org Sorry Guy, I have no answered you more! but the effected tests are unsuccesssful, then i have sent the ram to RMA. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 14, 2006 Corsair Employee Share Posted November 14, 2006 I am sorry but we do not show that we have received your package yet, do you have a tracking number for the shipper you use? Link to comment Share on other sites More sharing options...
samurri Posted November 14, 2006 Author Share Posted November 14, 2006 I am sorry but we do not show that we have received your package yes, do you have a tracking number for the shipper you use? Yes....but the package already has been received from Corsair RMA Department Link to comment Share on other sites More sharing options...
Wired Posted November 14, 2006 Share Posted November 14, 2006 When? If it was before Ram Guy posted, please post the tracking number. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 14, 2006 Corsair Employee Share Posted November 14, 2006 Please either call our customer service at 888-222-4346 and dial "0" or follow the link in my signature "If you have submitted the RMA using the on line form and have not got a reply!" And ask them to help you find the status of your package. Link to comment Share on other sites More sharing options...
samurri Posted November 14, 2006 Author Share Posted November 14, 2006 ok thanks, but your link is no valid. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 14, 2006 Corsair Employee Share Posted November 14, 2006 Sorry about that its fixed now! "If you have submitted the RMA using the on line form and have not got a reply!" Link to comment Share on other sites More sharing options...
samurri Posted November 17, 2006 Author Share Posted November 17, 2006 Sorry about that its fixed now! "If you have submitted the RMA using the on line form and have not got a reply!" no answer to my email :( Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 17, 2006 Corsair Employee Share Posted November 17, 2006 Please send it again and CC it to me at ramguy@corsairmemory.com and I will see it gets done! Link to comment Share on other sites More sharing options...
samurri Posted November 17, 2006 Author Share Posted November 17, 2006 Please send it again and CC it to me at ramguy@corsairmemory.com and I will see it gets done! In this moment i've send to you an email. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 20, 2006 Corsair Employee Share Posted November 20, 2006 I am sorry I was out of the office Friday in meetings did our Tech support or Customer Service get with you? Link to comment Share on other sites More sharing options...
samurri Posted November 20, 2006 Author Share Posted November 20, 2006 I am sorry I was out of the office Friday in meetings did our Tech support or Customer Service get with you? no, not any contact. I live in Italy and for myself it is very difficult to telephone.. Link to comment Share on other sites More sharing options...
samurri Posted November 20, 2006 Author Share Posted November 20, 2006 There are news? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 20, 2006 Corsair Employee Share Posted November 20, 2006 Your RMA ws processed on the 15th so I would expect the new modules to get there in the next few days! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.