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Speicher ist defekt


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Guten Tag.

Leider kann ich kein English, deshalb schreibe ich auf Deutsch und übersetze unten mit "http://www.google.com/language_tools"

 

Mein Speicher ist Defekt. Mit "memtest86" über 100 Errors und das bei 9 Stunden Test.

Der zweite RAM ist denke ich ok. Mit "memtest86" nur 1 Error und das bei 12 Stunden Test.

 

Wenn ich die möglichkeit hätte würde ich aber trotzdem die beiden zuschicken und ihr kontrolliert beide auf fehler.

Mein Computer stürzt nach langem spielen oder arbeiten ab. Auch Browser und andere Anwendungen wie ICQ stürzen ab.

 

Beide Speicher habe ich am gleichen Tag vor ungefähr 2 Jahren gekauft. Jetzt möchte ich eigentlich mein Computer verkaufen und neues kaufen (habe sogar den Speicher ausgesucht: 2048MB DDR2 Corsair Value-Kit CL 5, PC5400/667 ;): ). Aber leider kann ich mein jetziges Computer nicht verkaufen, da der Speicher defekt ist.

 

 

 

 

Good day.

Unfortunately I cannot English, therefore I write on German and translate down with “http://www.google.com/language_tools"

 

My memory is defect. With “memtest86” over 100 errors and at 9 hours test.

The second RAM is thinks I ok. With “memtest86” only 1 error and at 12 hours test.

 

If I the possibility would have I however nevertheless the two to dispatch and to it check both for errors. My computer falls after long plays or processes. Also Browser and other applications such as ICQ fall.

 

I bought both memory on the same day before approximately 2 years. Now I would like to actually sell my computer and buy new (even had selected the memory: 2048MB DDR2 Corsair VALUE kit CL 5, PC5400/667;): ). But unfortunately I cannot sell my current computer, since the memory is defective.

 

Sorry RAM GUY or other people, but my English is very badly. I can speak German and Russian.

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Dear Corsair Support team,

 

I'm sorry to bother you with my inquiry but I have a problem with my

memory kit I bought bought around 2 years ago. The memory is passing a

lot of errors and this is why I would like to take use of the warranty.

Unfortunately I can not find the invoice for the memory kit. Is it possible

to request direct RMA support with the item and serial number?

 

Best regards, Vadim

 

(To Text write me mien friend helped!)

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Hallo!

I becoming this Mail:

... Please make sure that you have the latest bios for your MB and then load

optimized defaults and set the timings to "BY SPD" or "AUTO" and then test the

modules one at a time with http://www.memtest.org! Please allow memtest to run 2-3

passes on each module. If you still get errors, we will be happy to replace

them or it! However, if you get errors with both modules that would suggest some

other problem and I would test them in another system or MB to be sure. ...

whats next?

 

Thanks.

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Yes i have.

 

after them i becoming this Emails:

1. Tech Support Express - RMA Request Received

Please do not reply directly to this e-mail as this address is not monitored.

 

Dear Valued Customer,

 

Your RMA request was received on 10/27/2006 7:01:17 AM. We will review this

request as soon as possible, and respond to you with an RMA number or further

suggestions/requests.

 

Thank You!

 

Corsair Memory Inc.

Corsair Corporate Headquarters

46221 Landing Parkway

Fremont, CA 94538

Phone 510-657-8747

Fax 510-657-8748

http://tsx.corsair.com

http://www.corsairmemory.com

http://www.asktheramguy.com

----------------------------------

 

2. Tech Support Express - Ticket Updated

Please do not reply directly to this e-mail as this address is not monitored.

 

Your Corsair Support ticket Case # ******, has been updated. The password is

resetme.

 

Case Details

 

----------------------------------

 

The client Vadim ****** contacted support on 10/27/2006 6:59:00 AM regarding a

problem with their Motherboard Asus K8V Deluxe and the module part # VS512MB400.

 

Vadim says that their problem is best described as "I have tested the memory

with Memtest and seen failures, and/or, I have put the memory in a different

compatible system that I know is good, and it still fails. I don't want help

trying to solve the problem, I just want to replace the memory because I am an

expert and I know it is bad.

 

At this point Vadim checked off that their system was completely dead, and an

RMA was requested.

 

Vadim's CPU listed as [ not provided ]

 

Vadim's Power Supply listed as [ not provided ]

 

Vadim's Video Card listed as [ not provided ]

 

The Memory Settings are listed as [ not provided ]

 

Vadim provided no other details on this issue.

 

Vadim is not overclocking their motherboard/system.

 

No Memtest Results Provided.

 

No Overclocking Results Provided.

 

----------------------------------

 

If you wish to update the details of this ticket, you may do so by visiting

http://tsx.corsair.com.

 

Any details that need to be changed can be made in the ticket.

 

Thank You!

 

Corsair Memory Inc.

Corsair Corporate Headquarters

46221 Landing Parkway

Fremont, CA 94538

Phone 510-657-8747

Fax 510-657-8748

http://tsx.corsair.com

http://www.corsairmemory.com

http://www.asktheramguy.com

----------------------------------

 

3. After 3 Days (Today i becoming this): Tech Support Express - New Message

Please do not reply directly to this e-mail as this address is not monitored.

 

To reply to this message, simply visit

LINK

 

Vadim, Corsair Technical Support has sent you a message regarding Case # ******

 

----------------------------------

 

Please make sure that you have the latest bios for your MB and then load

optimized defaults and set the timings to "BY SPD" or "AUTO" and then test the

modules one at a time with http://www.memtest.org! Please allow memtest to run 2-3

passes on each module. If you still get errors, we will be happy to replace

them or it! However, if you get errors with both modules that would suggest some

other problem and I would test them in another system or MB to be sure.

 

 

 

----------------------------------

 

Thank You!

 

Corsair Memory Inc.

Corsair Corporate Headquarters

46221 Landing Parkway

Fremont, CA 94538

Phone 510-657-8747

Fax 510-657-8748

http://tsx.corsair.com

http://www.corsairmemory.com

http://www.asktheramguy.com

----------------------------------

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