DoctorMobius Posted October 14, 2006 Share Posted October 14, 2006 I bought a twin pack of CMX1024-3200C2PT modules and have experienced errors. Testing revealed that only one module was disbehaving. I have already followed the advice given to other consumers who are reporting errors with these modules; namely updating the BIOS, setting the voltage to 2.7x, using 2.5 CAS latency because it's AMD, etc. Please will you allow me to return the one faulty module? If I have to send both back I'll have to resort to a basic 512Mb module to run my PC. Neal Link to comment Share on other sites More sharing options...
Wired Posted October 15, 2006 Share Posted October 15, 2006 using 2.5 CAS latency because it's AMDTHIS IS WRONG. Athlon64 - CAS 2.0, AthlonXP = CAS 2.5. Test one stick at a time in each slot using Memtest86+ and these settings: CAS Latency (tCL): 2 RAS to CAS Delay (tRCD): 3 Row Precharge (tRP): 3 Active to Precharge Delay (tRAS): 6 Memory Voltage: 2.7-2.8 Volts (Warrantied up to, but not over, 2.90 volts) All other settings to defaults. Source: Corsair XMS Qualification and Testing Information What actual errors are you getting with each stick by itself, and in which (if not all) slots? Link to comment Share on other sites More sharing options...
DoctorMobius Posted October 17, 2006 Author Share Posted October 17, 2006 I will try your settings tomorrow, but I will describe the problems I am experiencing. The motherboard doesn't POST should any single module be plugged into Bank 1, it has to be Bank 0. I've tested this with guaranteed working modules, also. When plugged into Bank 0, the first CMX1024-3200C2PT module works fine and the Memtest program doesn't detect any problems. When I replace it with the second CMX1024-3200C2PT, there are around 400+ errors reported. Booting with both modules together yields a highly unstable Windows system. Using CL2.5 rather than CL2 - does that really cause errors? Sure the addition .5 would slow things down somewhat and consequently reduce any potential errors? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 18, 2006 Corsair Employee Share Posted October 18, 2006 Please make sure that you have the latest Bios and then load setup/optimized defaults and then set the Dim Voltage to 2.7X volts (+.2 Volts W/Giga-Byte) and then set the timings manually to the tested settings for the specific module you have, XMS2700C2 Cass 2-3-3-6 for example or if you have Value Select "BY SPD" and then test the module/'s one at a time with http://www.memtest.org! If you still get errors, please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure. Link to comment Share on other sites More sharing options...
DoctorMobius Posted October 20, 2006 Author Share Posted October 20, 2006 Unfortunately all of this was to no avail, I shall be sending the module back for replacement shortly. Thank you for your assistance! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 21, 2006 Corsair Employee Share Posted October 21, 2006 Sorry about that and please let me know when you get the new modules! Link to comment Share on other sites More sharing options...
DoctorMobius Posted November 6, 2006 Author Share Posted November 6, 2006 I picked out these references from the e-mail: Case # 219906 RMA # R201727 Are you able to tell me when I should expect the replacement modules to arrive back in Great Britain? Thank you! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 7, 2006 Corsair Employee Share Posted November 7, 2006 You RMA was processed on Friday and you can check the status by clicking this link! You should get them in the next few days! Link to comment Share on other sites More sharing options...
DoctorMobius Posted November 9, 2006 Author Share Posted November 9, 2006 I've come home and found a UPS delivery note, they'll try again tomorrow. I'll let you know how I get on. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 9, 2006 Corsair Employee Share Posted November 9, 2006 Please let me know when you get the new modules! Link to comment Share on other sites More sharing options...
DoctorMobius Posted November 19, 2006 Author Share Posted November 19, 2006 Apologies for the delay in posting! I can confirm receipt and successful installation of the replacement modules - they work perfectly! Everything runs nice and fast. Thank you again for such a prompt turn-around! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 20, 2006 Corsair Employee Share Posted November 20, 2006 NP Please let me know if you have any more questions! Link to comment Share on other sites More sharing options...
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