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USB Device not recognized flash voyager 2 GB


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small problem with usb flash voyager.

when I plug to my computer it says 'usb device not recognized' and it's brand new i got it a couple of hours ago. it's mandatory to install the software? on windows xp sp2?

or it's because i plug it through an usb hub... should i try to connect it directly at the pc port? the problem is that i don't have a front usb port on my tower

thank you


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