Hung Hau Posted September 24, 2006 Posted September 24, 2006 Hello, I purchased a pair of (CORSAIR XMS 2GB (2 x 1GB) 184-Pin DDR SDRAM DDR 400 (PC 3200) Dual Channel Kit Desktop Memory - Retail) from Newegg.com on 11/29/2005. The other day while I was playing World of Warcraft, the ram decided to crash and give me a blue screen then reboot. It kept doing this to me so I ran Memtest86. It came up with a ton of errors on one of the ram. Would it be possible to RMA this pair? Purchased from Newegg late 2005. Still have package and all. Thank You, Hung
Corsair Employee RAM GUY Posted September 25, 2006 Corsair Employee Posted September 25, 2006 Can you tell me our modules part# (How To Read the Memory Label) and the bios settings you have set for both CPU and memory and any performance settings that you may have set?
Hung Hau Posted September 27, 2006 Author Posted September 27, 2006 Can you tell me our modules part# (How To Read the Memory Label) and the bios settings you have set for both CPU and memory and any performance settings that you may have set? CMX1024-3200 XMS Number = XMS3200v5.1 Lot Code = 0546081-1 I never adjusted anything in BIOS. I just installed everything few months back and everything worked. But here is some info: CPU Manufacturer: Intel Brand String: Intel® Pentium ® 4 CPU 3.00GHz Frequency: 3000MHz FSB Speed: 800MHz Cache L1: 16 KB Cache L2: 2048 KB Max CPUID Value Limit: [Disabled] Execute Disable Fuction: [Disabled] Enhanced C1 Control: [Auto] Hardware Prefetcher: [Enabled] Adjacent Cache Line Prefetch: [Enabled] CPU Internal Thermal Control: [Auto] Hyper Threading Technology: [Enabled] Inter® SpeedStep tech.: [Automatic] Ram DRAM Frequency: [Auto] Configure DRAM Timing by SPD: [Enabled] Hope this is what you needed. Thanks for the response.
Corsair Employee RAM GUY Posted September 27, 2006 Corsair Employee Posted September 27, 2006 Please try these settings and you may not have the option to set the memory Voltage but if you do please set it to 2.75 Volts! Please try these settings after you load setup defaults. AI Over Clock Tuner: Manual CPU Freq: 200 MHz Memory Frequency: 100%/DDR400 Dim Voltage to 2.75 Volts (but if you over clock 2.85 Volts) Resulting Frequency: 200MHz/400DDR Legacy USB: Disabled SDRAM CAS Latency: 3T SDRAM RAS to CAS Delay (tRCD): 3T SDRAM Row Precharge (tRP): 3T SDRAM Active to Precharge Delay (tRAS): 8T And you might need to Diable Legacy USB as well when running http://www.memtest.org and please test the modules one at a time to be sure.
Hung Hau Posted October 22, 2006 Author Posted October 22, 2006 Please try these settings and you may not have the option to set the memory Voltage but if you do please set it to 2.75 Volts! Please try these settings after you load setup defaults. AI Over Clock Tuner: Manual CPU Freq: 200 MHz Memory Frequency: 100%/DDR400 Dim Voltage to 2.75 Volts (but if you over clock 2.85 Volts) Resulting Frequency: 200MHz/400DDR Legacy USB: Disabled SDRAM CAS Latency: 3T SDRAM RAS to CAS Delay (tRCD): 3T SDRAM Row Precharge (tRP): 3T SDRAM Active to Precharge Delay (tRAS): 8T And you might need to Diable Legacy USB as well when running http://www.memtest.org and please test the modules one at a time to be sure. Alright I finally had time to run these tests and try to configure my computer to these settings. When I leave the settings as I always do: DRAM Frequency: [Auto] Configure DRAM Timing by SPD: [Enabled] It ran at 200MHz (DDR400) - CAS: 3-3-3-8 I still just manually changed the settings in BIOS to run the tests to this: Legacy USB Support -- [Disabled] "Was able to disable this as requested" Voltage: CANNOT Change. "I was not able to find an option to change this" CPU Freq: ??? "I cannot find/change the settings to the requested 200 MHz." DRAM Frequency: [Auto] "No option for 200MHz so left it at auto which posts it for 200MHz anyways" Resulting RAM Frequency: 200MHz (400DDR) Configure DRAM Timing by SPD: [Disabled] "This let me manually config timing" DRAM CAS# Latency -- [3 Clocks] DRAM RAS# Precharge -- [3 Clocks] DRAM RAS# to CAS# Delay -- [3 Clocks] DRAM RAS# Activate to Precharge Delay -- [8 Clocks] DRAM Burst Length -- [8] "I just left this at this number that came up" This made it show in Memtest86+ v 1.65 as: Settings: RAM: 200MHz (DDR400) - CAS: 3-3-3-8 / Single Channel (64 bits) Same settings as if I left it at auto. RAM #1 This first ram I placed in just gave errors for all the tests. Kept scrolling tons of red errors. RAM #2 This ram never gave an error. It works just fine alone. Test had 0 Errors. So what can I do with this pair? Can I finally RMA these for another pair? Thank You, Hung
Corsair Employee RAM GUY Posted October 23, 2006 Corsair Employee Posted October 23, 2006 Let's get them replaced. Please follow the link in my signature “I think I have a bad part! Or *New* Tech Support Express” and we will be happy to replace them or it, please note that you are posting from the forum!
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