Utility won't run

[copperheadclgp]

I just got my replacement flash drive, and i've discovered that the Flash Voyager Utility won't run. I've tried swapping USB ports, deleting the USB and USBSTOR keys under the ENUM registry entry, redetecting the drive, but the utility won't even open.

 

Any idea why this might happen? I removed, rebooted, and reinstalled, but it doesn't seem to matter. I'm not getting any errors.

 

Thanks!

 

copperheadclgp

[RAM GUY]

Please uninstall the utility then restanrt and get the latest version from our web site!

[copperheadclgp]

Sorry, I forgot to mention that I was using the latest version of the utility (unless it's been updated in the past 24 hours).

 

I also checked to make sure it did a "clean" uninstall - no folders left behind and whatnot... I didn't see anything although there may have been registry keys I don't know about.

 

Any other suggestions?

[RAM GUY]

Please call our Tech support at 800-205-7657 and we will try to help you solve the problem, and our hours are from 8:30 AM to 5:30 PM Pacific Time Monday thru Friday excluding holidays!