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corsair rma problems


robmac

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hi everyone.this is my first post. please be patient with me.:D:

i have filled out 4 rma request forms in the hope of getting my defective stick of vs1gb667d2 replaced due to literally millions of errors in memtest.

i am still waiting for someone at corsair to issue an rma number???

this is really frustrating.:(:

 

can anyone speed up this procedure for me as iam getting desperate.??

my ticket number is : Case # 203283. if that helps anyone.

thanks.

rob.

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thanks for the reply. i have already got the latest bios. the faulty stick will not run on its own, i have another stick and it will only post with the two together.memtest shows errors in stick 2.

have tried all four dimm slots but nothing resolves the problem.:(:

i have received a notification from corsair now suggesting my rma will be approved.

thanks for the swift reply.

rob.

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ok, i am still waiting for an rma number from corsair.!!!

i have to say that from my experience this is the worst warranty i have ever come across.

despite sending in 5 rma requests and getting help from the ram guy, i have lost all faith in getting my faulty new stick of vs1gb667d2 memory replaced.

what makes it worse is iam in the uk and ringing corsair on the west coast of the usa is almost out of the question. why should i have to anyway, whats the point of filling out request forms when it seems no one at corsair cares about their customers problems.???

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