Bjorvald Posted September 9, 2006 Share Posted September 9, 2006 Hello, I believe I have a RAM stick that has gone bad, the warranty information says I should post here before getting an RMA. The part number is CMX1024-3200C2. I bought two identical sticks in April and lately have had a lot of instability in Windows. Three days ago, windows started bluescreening when I boot up (before I even see the GUI). After a bunch of narrowing down I found that if I leave just one stick of memory installed, windows boots fine. If I add the bad stick, it bluescreens again. If I remove the good stick and replace it with the bad stick (only have the bad stick installed) windows bluescreens again when I boot. Anyway, I'm not really looking for help to troubleshoot this or fix it without returning the memory. I'm convinced it is completely shot. I'm posting here because the warranty info on the main corsair page said that I needed to. Thanks Bjor Link to comment Share on other sites More sharing options...
Wired Posted September 9, 2006 Share Posted September 9, 2006 More info is needed. Are the version numbers the same on each stick? How To Read the Memory Label Are they a TwinX pack? What timings / voltage are you running them at? YES, it's possible for a stick to run fine at below the rated voltage settings, and the other not to, hence the questions :) Link to comment Share on other sites More sharing options...
Bjorvald Posted September 13, 2006 Author Share Posted September 13, 2006 Hello - Yes the version numbers are the same (XMS3202v2.2). I dont think they are a TwinX pack (but I'm not sure how to determine that). I'm also not sure how to determine what speed or voltage they are being run at. The BIOS setup says [auto] for DDR clock speed and 2.6v for voltage - but i'm not sure if that's what you're looking for or not. Also - I forgot to mention that the computer has started hanging often in the POST process while doing the memory check. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 14, 2006 Corsair Employees Share Posted September 14, 2006 Let's get them replaced. Please follow the link in my signature “I think I have a bad part! Or *New* Tech Support Express” and we will be happy to replace them or it, please note that you are posting from the forum! Link to comment Share on other sites More sharing options...
Bjorvald Posted October 12, 2006 Author Share Posted October 12, 2006 Well I replaced only the one stick that seemed to be bad, and received the replacement. Thank you :) However, the other stick is also now exhibiting the same behavior. The system will not boot with it installed. If I remove it, my computer boots fine. Should I start another thread on this, or can you approve an RMA for that one now too? I also noticed the replacement memory shipped to me was a previous version (v 2.1, vs. the v 2.2 that I sent in to be replaced). Is that to be expected? Thanks Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 13, 2006 Corsair Employees Share Posted October 13, 2006 Please call out customer service and see if they will replace both modules for a new set that match 888-222-4346! Link to comment Share on other sites More sharing options...
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