incy247 Posted September 6, 2006 Share Posted September 6, 2006 my CMX1024-3200PT has developed a fault and will no longer operate correctly, i have ran a mem test on it and was returned hundreds of errors. I have tryed booting differnt OS's (including WinXP WinVista, Linux ubuntu [Off the CD]) none will boot. However i changed the RAM stick and everything now works, am i entited for a return and a new stick of memory? Link to comment Share on other sites More sharing options...
Wired Posted September 6, 2006 Share Posted September 6, 2006 What CPU / FSB / Motherboard do you have? What timings / voltage are you running it at? Link to comment Share on other sites More sharing options...
incy247 Posted September 7, 2006 Author Share Posted September 7, 2006 Motherboard : MSI - K8N Neo4 Processor: AMD Athlon 64 Processor 3500+ ~2.2GHz im running all the default voltages and timings that have always worked for the last year Link to comment Share on other sites More sharing options...
Wired Posted September 7, 2006 Share Posted September 7, 2006 Try the tested settings: CAS Latency (tCL): 3 RAS to CAS Delay (tRCD): 3 Row Precharge (tRP): 3 Active to Precharge Delay (tRAS): 8 Memory Voltage: 2.7-2.8 Volts (Warrantied up to, but not over, 2.90 volts) All other settings to defaults. Source: Corsair XMS Qualification and Testing Information Link to comment Share on other sites More sharing options...
incy247 Posted September 7, 2006 Author Share Posted September 7, 2006 i checked and im already using all of those exact settings but still the stick fails to work Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 7, 2006 Corsair Employees Share Posted September 7, 2006 Please load setup/optimized defaults and then set the Dim Voltage to 2.7X volts (+.2 Volts W/Giga-Byte) and then set the timings manually to the tested settings for the specific module you have, XMS3200 Cass 3-3-3-8 for example or if you have Value Select "BY SPD" and then test the module/'s one at a time with http://www.memtest.org! If you still get errors, please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure. Link to comment Share on other sites More sharing options...
incy247 Posted September 8, 2006 Author Share Posted September 8, 2006 ok ive gone back, tryed changing the settings and memtesting it each time still returning me hundreds of errors. im going to request a return and hopefully ill get a replacement stick. im sure if this was a motherboard problem the stick im using right now wouldnt work either. thanks for all the help guys but this stick is stone cold dead :[pouts: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 8, 2006 Corsair Employees Share Posted September 8, 2006 Let's get them replaced. Please follow the link in my signature “I think I have a bad part! Or *New* Tech Support Express” and we will be happy to replace them or it, please note that you are posting from the forum! Link to comment Share on other sites More sharing options...
incy247 Posted September 14, 2006 Author Share Posted September 14, 2006 (sorry if this bumped the thread but i thought it best to post here rather than make a new thread) One last question, I live in the UK and i posted the memory on Saturday 9th, how long do you expect the process will take? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 15, 2006 Corsair Employees Share Posted September 15, 2006 I am not sure I would send an email to rma@corsairmemory.com and ask them to check for you! Link to comment Share on other sites More sharing options...
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