mazda_626 Posted August 22, 2006 Share Posted August 22, 2006 hello, i bought this kit about 18months ago along with some platniums (pretty much the same thing but with out the LED's) i wondered why i kept having OS issues so i decided to test each module, the plats test well but one of the pro modules wont even post :( i originally had these installed an Abit IC7-MAX3 which seems to allow it to post but it will only clock to 236Mhz. I now own a DFI expert and thats the one that wont allow the module to even post :eek: any suggestions or questions, please let me know, otherwise i'd like to see if i could please RMA this kit. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 22, 2006 Corsair Employees Share Posted August 22, 2006 Let's get them replaced. Please follow the link in my signature “I think I have a bad part! Or *New* Tech Support Express” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
mazda_626 Posted August 22, 2006 Author Share Posted August 22, 2006 thank you. much appretiated Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 22, 2006 Corsair Employees Share Posted August 22, 2006 NP Please let me know when you get the new modules. Link to comment Share on other sites More sharing options...
mazda_626 Posted September 27, 2006 Author Share Posted September 27, 2006 i've just recieved the replacement modules but they are DDR400 instead of DDR500. is that normal? the old kit was CMX512-4000PRO 3-3-3-8 and i think v3.3 the replacements are CMX512-3200PRO 3-3-3-8 and v5.3 have they stuffed up? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 27, 2006 Corsair Employees Share Posted September 27, 2006 XMS4000 is no longer in production they might not be available, I would call our customer service and talk to them 888-222-4346! Link to comment Share on other sites More sharing options...
mazda_626 Posted November 3, 2006 Author Share Posted November 3, 2006 well, they admitted it was a mistake, asked me to send the XMS3200 back and now i have just recieved a set of XMS3500. another mistake? or just someone in corsair forgetting to ask what the customer might like to do since there are no replacements? At the moment customer support seems alittle barren, quiet even. i live in NZ, is there a 0800 number i could call? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 3, 2006 Corsair Employees Share Posted November 3, 2006 XMS3500LL is a better module and will over clock better, please try them. Link to comment Share on other sites More sharing options...
mazda_626 Posted November 4, 2006 Author Share Posted November 4, 2006 thank you, i didnt want to open the packaging ang try them incase it prevented me from returning them. I'll let you know how they go. I still would like to have some kind of reply from corsair as to why i got sent these or even given a choice of different modules, this kit is alot cheaper than the kit i originally sent away. the 2Gb kit of 3500LL cost's the same as the 1Gb kit of 4000PRO. i recieved the 1GB kit of 3500LL. understand my frustration? thank you for your quick reply RAM GUY, it is much appretiated :D Link to comment Share on other sites More sharing options...
mazda_626 Posted November 4, 2006 Author Share Posted November 4, 2006 well i've had a little play with the 3500LL, took me awile to get the dfi board to finally accept it (nothing unusual) it wont run at DDR436 2-3-2-6 T1 or T2 but it will run DDR500 3-4-4-8 T2 but only with 2.9v. so the fastest stable speed so far appears like its the same as what PC4000 will do standard (not overclocked and T1) of course i havent spent enough time to know exactly what these can do but i can tell you that on my setup these wont run DDR500 T1 unlike the corsair 2x cmx512-4000PT (i have those installed on another machine) which will get to DDR530 2.8v. so these 3500LL dont seem to reach the same OC as the 4000 i originally sent in. my other concern is that i paid alot of money for the 4000pro, while the 3500LL are alot cheaper. i dont expect a refund of any sort but I do expect this to happen. If the part fails Corsair’s test, it will be replaced by an equivalent (or better) part that passes the test. Am i expecting too much? the performance and cost of the replacement ram is less than what the original ram was. it would be great if help and support would reply so i could tell them the same, maybe then all this could be sorted out quickly. a suggestion or choice of replacement modules would've been alot better (hoping help and support read the forums too). thanks again RAM GUY, i am still a corsair supporter, just unhappy. Edit: from now on, please refer to here for future posts Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 7, 2006 Corsair Employees Share Posted November 7, 2006 Yes lets keep it to one post please and I will get a reply for you ASAP! In the mean time you can call our customer service at 510-657-8747 if you like! Link to comment Share on other sites More sharing options...
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