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One Dead Module


RustinWD

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Hi, recently purchased and installed your CM2X1024-6400C4PRO memory kit. When I first installed them the computer would not post on startup it would try then shutdown then ten seconds later try again and do this cycle continuosly. I pulled one of the memory modules but it did not solve the problem. So then I switch the one I left in with the one I pulled and the problem went away. I then tried putting the bad module back in and the problem came back. Basically anytime the bad module is install the computer won't post, when it is removed it does. So I believe I need and RMA. Since this is a matched memory kit will I need to return both modules or just the bad one? Thanks for your help.

 

Rustin Devendorf

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Let's get them replaced. Please follow the link in my signature “I think I have a bad part! Or *New* Tech Support Express” and we will be happy to replace them or it, please note that you are posting from the forum!
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